Graphics are broken on Sierra

I have upgraded to Sierra on my MacBook Pro (15-inch, Mid 2010).


But I see images are broken / spoilt. (especially on Safari, but "sometimes" happens on dock icons and preview app also)

http://imgur.com/a/mVUSl

http://imgur.com/a/wHoxz


I tried to update Nvidia graphics driver but no help. How can I resolve the problem without going back to Yosemite?

MacBook Pro, macOS Sierra (10.12)

Posted on Oct 8, 2016 12:23 AM

Reply
10 replies

Oct 9, 2016 7:08 AM in response to gunkaragoz

Hello gunkaragoz!

Thanks for bringing your question about graphic errors on your MacBook Pro after upgrading to macOS Sierra to the Apple Support Communities. Broken images and poor graphics are definitely not an intended affect of installing macOS Sierra. I'm here to help!

It sounds like you've done some good troubleshooting by updating your drivers. First I'd like you to test this issue in a new user.

How to test an issue in another user account on your Mac

If the issue persists in a new user then we know it's system wide. My next suggestion is to reinstall macOS Sierra, it's possible the install file was interrupted while downloading. Reinstalling macOS will put a fresh copy of the operating system on your Mac and should resolve these errors.

Best wishes!

Oct 9, 2016 10:44 AM in response to raina_b22

I created another user with same settings and I don't see the problem, so it's not system-wide. I thought a file or app corrupted while migrating to Sierra. Actually, I tried to close all running applications, but nothing changed.


Now the question,

1) How can I find the problematic app? I ran system diagnostics.

2) OR how can I copy my settings and documents from one user to another (easily)?


BTW, I saw a screen like BSOD in Windows (for the first time in Mac!). There was a message about GPU panic(?). Trace may help to fix:

http://pastebin.com/UMgRLUWG

Oct 9, 2016 11:15 AM in response to gunkaragoz

Hi gunkaragoz!

Thanks for your reply. Next we'd like you to see if the issue persists in safe mode. It has the nice side effect that it checks for errors and repairs them, as well as preventing third party extensions from loading.

Try safe mode if your Mac doesn‘t finish starting up

If it loads properly and you don't see any graphics glitches, let's try to disable login items. This article refers to Yosemite but is still valid information:

OS X Yosemite: If you think you have incompatible login items


Take care!

Oct 15, 2016 3:07 AM in response to norm123

hi again.

I started in safe mode, then restarted in normal mode but it didn't help.

I removed all login items, restarted, I still see black backgrounds and distorted images.

On the other hand, the other user that i created doesn't face with this image problem.

I also checked activity monitor for a suspicious process, but didn't notice anything usual.


Any other suggestion?

Oct 16, 2016 7:09 AM in response to gunkaragoz

Looks a double graphics. If yes, does the problem occur also with the discrete card.


In such cases I alway recommend what follows upon OS upgrades (both Main OSs and decimal - 12.12.0 ->10.12.1 for example): (assuming you have a complete backup although what folows never gave me problems in more tha 10 years)

- download (system's name) Cache Cleaner from Norther Softworks - Sierra cache Cleaner

- perform all Maintainance routines with exclusion of virus check and permissions

- reboot

- perform All and Deep Cache Cleaning (this is the mosty important)

- reboot (first will be longer)

- perform Disk Permission Repair - although this is not recommended by Apple and Sierra and "past friends" should have and internal automatic permission repair, IMHO, it does his job not completely

- reboot


No solution? Let's look elsewhere

Simon

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Graphics are broken on Sierra

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