HT200198: Use Restrictions on your Apple TV

Learn about Use Restrictions on your Apple TV

tfondaw

Level 1 (8 points)

Apple TV

Q: Disney and ABC apps

There are some episodes on Disney & ABC apps that request a change to the parental controls on my Apple TV 3. We started elevating the restrictions each time till we ended maxing all restrictions. We still can't access certain non-offensive episodes. The episodes will tell us to change the parental controls before we can view the content!?!?

Apple TV, 3rd Generation

Posted on Oct 8, 2016 3:31 PM

I have this question too

Q: Disney and ABC apps

All replies

Helpful answers

by Winston Churchill,

Winston Churchill Oct 8, 2016 3:49 PM in response to tfondaw
Level 10 (104,463 points)

Apple TV

Oct 8, 2016 3:49 PM in response to tfondaw
Disney Channel
Available in the United States
Subscription with participating cable or satellite provider required
Contact billing, account, or technical support

Disney Jr
Available in the United States
Subscription with participating cable or satellite provider required
Contact billing, account, or technical support

Disney XD
Available in the United States
Subscription with participating cable or satellite provider required
Contact billing, account, or technical support

ABC News
Available worldwide ¹
Free on Apple TV
Contact technical support
Reply options

Link to this post

by Diana.McCall,

Diana.McCall Oct 9, 2016 4:03 AM in response to tfondaw
Level 5 (4,802 points)

Apple TV

Oct 9, 2016 4:03 AM in response to tfondaw

Hi. This has come up periodically in the past. It seems like the "parental control" message is misleading. Try this Re: Apple TV Disney XD App Error and see if it helps.
Reply options

Link to this post

HT200198: Use Restrictions on your Apple TV

Q: Disney and ABC apps

All replies Helpful answers

by Winston Churchill,

by Diana.McCall,

All replies

Helpful answers