GoCoxNYC
Level 1 (4 points)
Safari

Q: web videos won't play on latest Safari

Howdy Folks!

 

I'm having a problem with Safari.  It won't play web videos.  Whenever there is a web video, a blank white block is present.  When I go to Firefox, I can play the video with no problem there.  I tried several times to uninstall and install Adobe Flash Player.  Went to Preferences and checked all the settings there and STILL no web video can be played.   Any assistance you can offer would be greatly appreciated.

 

Thanks!

Posted on Oct 8, 2016 10:38 PM

by dominic23,Solvedanswer
dominic23 dominic23
Level 8 (42,122 points)
Mac OS X
A:

1. Safari > Preferences > Security > Internet Plug-ins

    Make sure that “Allow Plug-ins is enabled.

 

2. Safari > Preferences > Extensions

    Uncheck boxes beside all extensions and test.

    Enable extensions one by one and test.

    To uninstall an extension, select it and click the “Uninstall”  button.

 

    Click to Plug-in or ClickToFlash extension can cause this kind of a problem.

 

For related info:

https://support.apple.com/en-us/HT202819

Posted on Oct 9, 2016 2:41 AM

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GoCoxNYC

Q: web videos won't play on latest Safari

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  • Helpful answers

  • by dominic23,Solvedanswer

    dominic23 dominic23 Oct 9, 2016 2:41 AM in response to GoCoxNYC
    Level 8 (42,122 points)
    Mac OS X
    Oct 9, 2016 2:41 AM in response to GoCoxNYC

    1. Safari > Preferences > Security > Internet Plug-ins

        Make sure that “Allow Plug-ins is enabled.

     

    2. Safari > Preferences > Extensions

        Uncheck boxes beside all extensions and test.

        Enable extensions one by one and test.

        To uninstall an extension, select it and click the “Uninstall”  button.

     

        Click to Plug-in or ClickToFlash extension can cause this kind of a problem.

     

    For related info:

    https://support.apple.com/en-us/HT202819

  • by GoCoxNYC,

    GoCoxNYC GoCoxNYC Oct 9, 2016 3:56 AM in response to dominic23
    Level 1 (4 points)
    Safari
    Oct 9, 2016 3:56 AM in response to dominic23

    Dominic23

     

    Thanks a MILLION!!!!!!  This corrected my problem.  There was an 'adware block' in my extensions, would this leave me vulnerable to sites being able to have pop up ads spring up on me? 

     

    THanks again!

  • by dominic23,

    dominic23 dominic23 Oct 9, 2016 4:20 AM in response to GoCoxNYC
    Level 8 (42,122 points)
    Mac OS X
    Oct 9, 2016 4:20 AM in response to GoCoxNYC

    GoCoxNYC wrote:

     

     

    There was an 'adware block' in my extensions, would this leave me vulnerable to sites being able to have pop up ads spring up on me?

     

     

     

    Hard to answer.

     

    If you suspect the presence of adware, it can easily  be removed by using

    Malwarebytes anti-malware for Mac.

     

         https://www.malwarebytes.org/antimalware/mac/