Untitledjp

Q: Problem syncing songs to iPhone when converting to 128AAC

I’ve been experiencing an extremely annoying issue with managing the iTunes library on my iPhone and thought I would ask if anyone here has a solution to suggest. In summary, iTunes is not reliably copying music from my iTunes library onto my iPhone when I select convert higher bit rate songs to 128AAC.

 

I'm using a HP laptop, with Windows 10. I'm running the latest version of iTunes and my iPhone 6 is running iOS 10.

My iTunes library is on an external HD, plugged into powered USB hub. The only option I have selected is to convert higher bit rate songs to 128AAC. I'm looking to sync 28.26 GBs of music and I have around 35 GBS of free space on my iPhone.

 

When I use iTunes on my computer – all of my tracks are found and play without a problem. The issue arises when I try to sync tracks from my Windows iTunes library with my iPhone – sometimes tracks copy and sometimes they don’t. Sometimes they look like they are coping but remain greyed out and unplayable. Sometimes they look like they copied but when I try to play them from the iPhone I get the dreaded exclamation point and the tracks have not copied and will not play. The problem has been intermittent but is getting reliably worse. As soon as a song fails to sync, the song in question receives an exclamation mark to its left in iTunes and an additional exclamation mark in a triangle appears in the left column, between my iPhone name and the rotating syncing icon.

 

To reiterate, this problem does not occur when I unselect the convert higher bitrate songs option, which means that it's to do with the conversion.


I also get the -54 error message intermittently.


Any ideas?

iPhone 6, iOS 10.0.2, null

Posted on Oct 9, 2016 4:05 AM

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Q: Problem syncing songs to iPhone when converting to 128AAC

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  • by turingtest2,

    turingtest2 turingtest2 Oct 11, 2016 8:25 AM in response to Untitledjp
    Level 10 (88,349 points)
    Apple TV
    Oct 11, 2016 8:25 AM in response to Untitledjp

    My iTunes library is on an external HD, plugged into powered USB hub.

     

    Reliability is improved with directly connected USB devices.

     

     

    The following steps should help with erratic syncing behaviour. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.

     

    1. Backup device.
    2. Restore as a new device.
    3. Restore the backup you made earlier.

     

    Use an encrypted backup if you want to preserve passwords, wi-fi settings, web history and health & homekit data where appropriate.

     

    tt2