iPhone 7 Silicone Case Lint

I normally wouldn't be concerned but after the lint is attracted by the case, it all seems to end up on the actual phone, and particularly the earpiece and the lightning port. It also seems to be getting lodged between the screen and the case causing the glue to separate.

<Edited by Host>

Posted on Oct 9, 2016 3:56 AM

Reply
4 replies

Oct 9, 2016 4:01 AM in response to yas9in

Hi


If any surfaces are separating, I suggest that you contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your case and iPhone checked and, if recommended by Apple, serviced or replaced under warranty:


Oct 12, 2016 4:09 AM in response to Jonathan UK

I realise that, but I don't have a choice. I bought the phone in Germany while on vacation and am now in my home country of Iran where there is no official apple representative and so I have no way of having it replaced/repaired until I go to London in November. So until then, I will have to go on using it. Thankfully the damage isn't that serious (at least not yet) But I have to say I am VERY disappointed that this would happen to a brand new phone within two weeks, but I guess nothing can be done about such manufacture defects. I should probably be thanking my stars it's not blowing up right now!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 7 Silicone Case Lint

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.