Shant Nakashian

Level 1 (12 points)

iTunes

Q: Unable to change audio quality output in iTunes Playback Preferences

How can I change the audio quality playback, under Playback Preferences in iTunes windows? I used to be able to change it but its all grayed out now.

iTunes, Windows 7

Posted on Oct 9, 2016 3:07 PM

I have this question too

Q: Unable to change audio quality output in iTunes Playback Preferences

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Helpful answers

by turingtest2,

turingtest2 Oct 10, 2016 9:05 AM in response to Shant Nakashian
Level 10 (88,349 points)

Apple TV

Oct 10, 2016 9:05 AM in response to Shant Nakashian

Try holding down ctrl+shift when you launch iTunes, keep holding until you see a dialog box, then click continue. This opens iTunes in its safe mode which sometimes fixes preference issues.

Alternatively try right-clicking on the iTunes icon and using run as administrator. Doing this once sometimes helps.

Next try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support and use the advice there to see if the issue is limited to a particular library or user profile.

Or see Troubleshooting issues with iTunes for Windows updates and try a complete tear down and rebuild. If you have a 64-bit system you could also try the "for older video cards" release.

tt2
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by Shant Nakashian,

Shant Nakashian Oct 10, 2016 2:44 PM in response to turingtest2
Level 1 (12 points)

iTunes

Oct 10, 2016 2:44 PM in response to turingtest2

Thanks for the reply but unfortunately, none of the suggested steps worked. I have a new HP gaming pavilion laptop, and also a Dell XPS and noticed this Apple fault on both machines. I guess Apple are trying to do something but not tell us because this only happens exactly after the last itunes update.
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