Shaylaxlh
Level 1 (8 points)
Windows Software

Q: My apps won't download or delete

Since the recent update I have three apps that won't download or delete. They are not visible in my settings to delete. I've reset my phone, signed out of iCloud, turned my phone on and off, I've connected to my PC to back up my phone and I tried to delete the apps from my PC. NOTHING WORKS!!! Please help me!!!

iPhone 6 Plus, iOS 10.0.2

Posted on Oct 9, 2016 5:55 PM

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Shaylaxlh

Q: My apps won't download or delete

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  • by turingtest2,

    turingtest2 turingtest2 Oct 10, 2016 5:46 AM in response to Shaylaxlh
    Level 10 (88,356 points)
    Apple TV
    Oct 10, 2016 5:46 AM in response to Shaylaxlh

    The following steps should help with erratic syncing behaviour. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.

     

    1. Backup device.
    2. Restore as a new device.
    3. Restore the backup you made earlier.

     

    Use an encrypted backup if you want to preserve passwords, wi-fi settings, web history and health & homekit data where appropriate.

     

    tt2