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iPhone 7 won't stay connected to bluetooth in car

50% of the time when I get into my car with my new iPhone 7 the bluetooth connection fails immediately and I have to re-pair it, type in the bluetooth password, etc. Then it stays connected until I turn the car off. This happens about 50% of the time and never had any issue at all with my iPhone 5, 6, or 6s. I have a 2011 Hyundai Sonata.

iPhone 7, iOS 10.0.2

Posted on Oct 9, 2016 5:52 PM

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Posted on Feb 28, 2017 1:38 AM

I have the same problem - Subaru XV 2014 model. iPhone 6 was fine and connected every time no problem. Upgraded to iPhone 7 and have to manually connect on my phone every time. I think it's the phone, not the car.

26 replies

Aug 2, 2017 2:23 PM in response to pegeseus

I have an aftermarket car stereo and the same connectivity issue. I have to reconnect, every. Single. Time. This is not a user equipment problem, it is an Apple design issue that wasn't identified during beta testing. Apple, you see how many users are having a problem with this. In a world of greater driver distraction being a safety issue (my own state is now issuing substantial fine penalties) Apple needs to give this a high priority and push out an update.

Aug 2, 2017 2:54 PM in response to apfelscruff

The chipset changed and every car manufacturer out there has an opportunity to test their stuff with beta software. Most of them don't do anything about it though because they feel they have no need to provide the customer with a great after-the-sale experience. Apple has repeatedly said that it's up to the car manufacturers to update their software to be compatible with new iOS versions or devices.

Aug 2, 2017 7:52 PM in response to anypats

I think you have that backwards. It's Apple's responsibility to make their product accessible to manufacturers and users, not the other way around. Any chipset change should have considered previous iterations of platforms being used. To not do so is arbitrary and about as helpful as eliminating headset jacks. Steps in the wrong direction, with the expectation of users to somehow figure it out. It's ludicrous to assume the public will toss their vehicle for a brand new one in the hopes their device will retain bluetooth connectivity.

Aug 2, 2017 10:02 PM in response to apfelscruff

Do you think Apple sits around thinking of ways they can screw over their customers? They didn't change the chipset without having a good reason for it - smaller, less power, better stability, cost, or maybe the older one just wasn't available anymore.


Despite you thinking it's Apple's responsibility, that's just not how things work. Apple can't be expected to contact every vehicle manufacturer along with every portable speaker unit and every accessory maker and wait for every one of them to give an okay before they start selling the new iPhone. It's not practical or realistic. All the manufacturer has to do is a firmware update and Apple will even help them with it if they ask. But as I stated before, most car manufacturers could care less about the end user after the sale and they don't care about upgrading the firmware so you can keep using your iPhone. It costs them money and time and very few care to do it.


Also, this isn't just an Apple issue. When Microsoft releases a new operating system do you think they contact every printer manufacturer and every peripheral device and get an okay before they release it? Of course not. Those companies have to update their software or hardware to be compatible with new advances and new software. It's just how things work.

Oct 9, 2016 5:54 PM in response to pegeseus

Hi,

If you're using Bluetooth


  1. Check your car stereo's user manual for steps about pairing with a Bluetooth device.
  2. On your iOS device, swipe up to open Control Center, then tapUser uploaded filetwice to turn Bluetooth off and back on.
  3. Restart your iOS device.
  4. On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.
  5. Update your iOS device.
  6. Install any firmware updates for your car stereo.
  7. If you still can't connect, contact Apple Support.


Information above is from this support article > Get help connecting your iPhone, iPad, or iPod touch with your car stereo

iPhone 7 won't stay connected to bluetooth in car

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