Hello,
In macOS Sierra the Mail function "Remove Attachments" (Message menu) no longer works!
Until now, when I received emails containing many large photos I always saved the photos seperately,
then removed them from the emails.
Now when I receive such an email, the photos are no longer displayed as attachments,
and can no longer be removed.
How can this be fixed?
Many thanks.
Thank you, I tried it.
1. After only deleting the section the jpg was still displayed.
2. After deleting the four lines referring to the image too, there was still an attachment icon in the mail, but clicking on it didn't open anything.
3. After removing the entire section beginning with ---Apple-Mail (which had included the 4 lines) there was only a little missing-image image displayed.
4. I had difficulties adding the note describing which file had been manually removed.
Even though I had added it in the text area, it is not displayed in the mail.
Probably it would be required to edit the "text length info" somewhere in the mail?
This makes it unusable for me, because I need the reference to the image file's name (which I store separately in image libraries).
5. For someone who doesn't care and wants to use this method: It does not yet actually remove the image which is still somewhere in the V4 folder. If you want to remove attachments to save space, it wouldn't make sense without removing the image file too manually.
I've just updated to the new macOS Sierra version 10.12.6 and checked if the "Remove Attachments" problem had been resolved, but NO! Still not. Please everybody, report your feedback about this nuisance AGAIN to Apple - Feedback - Mail - Apple - maybe it helps.
Still not fixed!
Maybe macOS 10.13 High Sierra?
Unbelievable.
FWIW, I just submitted yet another bug report re Mail.
It seems Gambolputty isn't here... Can someone else advise how to filter by size? Thanks!
Hi Coxorange,
you are right - no way of filtering by size - false memory, sorry.
I only use the filter "Contains attachments" and then I sort after size of the mails.
Best
G
Thanks, – sort – that's it!!
I've had problems with the Remove Attachments command for years. Slight variations over time, but always some defect. Either the command has been greyed out, or it hasn't had any effect, or it has corrupted the email messages beyond recognition. All variations have been covered in different threads in this forum.
Today, with Sierra, the command mostly works but I'm very often left with a tiny attachment consisting of a text file saying that the attachment has been removed (thanks, great info). In some cases, the command won't bite and I can't get rid of the attachment.
Now I've stumbled on something that might shed some light over this murky business. I've had an HTML signature for many years. Now I've replaced it with a text-only version. And: after that I've had no trouble with the Remove Attachments command. Let's see if this nice situation prevails. Probably not.
Hi
750 H2C wrote:
I've had problems with the Remove Attachments command for years. Slight variations over time, but always some defect. Either the command has been greyed out, or it hasn't had any effect, or it has corrupted the email messages beyond recognition. All variations have been covered in different threads in this forum.
I had only reported regarding POP accounts. Which type did you use?
There were issues with Yosemite (yes, even with corruptions!),
but for me all had been resolved with El Capitan! ... until now... 😕
Today, with Sierra, the command mostly works but I'm very often left with a tiny attachment consisting of a text file saying that the attachment has been removed (thanks, great info). In some cases, the command won't bite and I can't get rid of the attachment.
Makes sense for me (as long as I can use it with copies in the Sent folder):
Double-clicking on these tiny text files gives information about the file name(s) of the attachment(s) which had been removed. Maybe valuable in the future.
Now I've stumbled on something that might shed some light over this murky business. I've had an HTML signature for many years. Now I've replaced it with a text-only version. And: after that I've had no trouble with the Remove Attachments command. Let's see if this nice situation prevails. Probably not.
Please can someone else confirm that?
I wouldn't want to remove my HTML signature in vain (was a lot of work to get it right!).
Hmmm... How can the existence of a HTML signature (I'm using one - sometimes), though not used, influence if attachments of received emails arrive inline, and therefore are unremovable?
coxorange wrote:
I had only reported regarding POP accounts. Which type did you use?
There were issues with Yosemite (yes, even with corruptions!),
but for me all had been resolved with El Capitan! ... until now... 😕
Always been on IMAP. El C was a step up, definitely, resolving the major issues. But the tiny problems left unresolved – or added – are pretty annoying too. And the irregularity of it all is probably the worst thing about it. I have filed a couple of error reports.
SiHancox wrote:
Looking back through the POP Inbox it appears this issue started Sept/Oct 2016...
Probably after you've upgraded to Sierra.
I've reported via Apple Bug Reporter but have not had a response yet, but if others have also done this would expect mine to be cancelled as a duplicate (Case number 29964955).
Good! It's normal that you don't get a direct response, but they read it - and hopefully take action!
Must admit only just noticed the issue, if it wasn't for a few recent posts talking about the problem would probably still be ignorant of it! - so it just goes to show how little I use the "remove attachment" function, tend to just delete the mail altogether after saving what I need.
Still, overall, quite happy with Sierra, the issues (all minor) can be counted on one hand - it's just when one gets sorted another usually pops up and it's more often than not an issue thats cropped up previously on another OS release. Why do Apple keep putting there foot in it!
I have been watching what you all write in the hopes someone had found an answer. I reported the problem to Apple before the last update and had hoped it would get solved but those attachments are now wasting huge amounts of space and really, who has time to resend all the messages with attachments to oneself in order to be able to remove them? Needless to say I have had no reply from Apple. I can't believe such a simple but fundamental glitch has not been sorted.😕😮
I have the same issue. I used to use remove attachments a lot. I have always saved any desired attachments elsewhere on my hard drive. There is no need for anyone to store attachments especially large attachments in their email program. It's really annoying that there's not a fix for this. My accounts are pop accounts, I do have an HTML signature. I have macOS 10.12.2.
I wonder if this would work?
Turning Off Inline Mail Attachments
https://www.macobserver.com/tmo/article/os-x-turning-off-inline-mail-attachments
Or if you would still be unable to use "remove attachments."
Thanks but the problem is not with our messages and attachments that we send. The only time I can remove attachments is from the sent folder in Mail. My problem and I think most of the others is incoming mail. There is no way of removing anything attached to an incoming message. Thanks for the interest, maybe if enough people complain Apple will do something about it.
I have the same problem ever since getting my new computer with MacOS 10.12 Sierra. The only time I can remove attachments is from the sent folder in Mail. My attachments appear to be inline. They do not appear in the paper clip/attachment column.
Sierra Mail - Remove Attachments doesn't work!
