SSoloviov
Level 1 (5 points)
iCloud

Q: My father forgot password and security question from his AppleID

By the way, iForgot can not help me. All answers what my father gave to me is incorrect.

How can i reset password and question for his AppleID?

I have all proves that this is his ID (Copy of passports, device which from it been registered, etc).

iPhone 7 Plus, iOS 10.0.2

Posted on Oct 10, 2016 5:01 AM

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SSoloviov

Q: My father forgot password and security question from his AppleID

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  • by Winston Churchill,Helpful

    Winston Churchill Winston Churchill Oct 10, 2016 8:32 AM in response to SSoloviov
    Level 10 (104,380 points)
    Apple TV
    Oct 10, 2016 8:32 AM in response to SSoloviov

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.


    You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.