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Constant high CPU

I've got a macbook air, one year old. I noticed the fans running high even when I had no programs running, and the activity monitor shows that launchservicesd is constantly using 60-100% of my CPU. I updated to Sierra, did a safe boot, and reset NVRAM and SMC. That fixed the fan problem, but the problem with launchservicesd is still there.

MacBook Air, iOS 10.0.1

Posted on Oct 10, 2016 7:35 AM

Reply
7 replies

Oct 10, 2016 8:09 AM in response to JimmyCMPIT

EtreCheck version: 3.0.6 (315)

Report generated 2016-10-10 10:08:07

Download EtreCheck from https://etrecheck.com

Runtime 2:16

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.


Problem: Other problem

Description:

Launchservicesd using 60-100% of cpu constantly


Hardware Information:

MacBook Air (13-inch, Early 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir7,2

1 1.6 GHz Intel Core i5 CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 230


Video Information:

Intel HD Graphics 6000

Color LCD 1440 x 900


System Software:

macOS Sierra 10.12 (16A323) - Time since boot: about 17 hours


Disk Information:

APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 120.11 GB (71.43 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 120.47 GB Online


USB Information:

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Configuration files:

/etc/sudoers, File size 1275 but expected 1563


Gatekeeper:

Mac App Store and identified developers


Adware:

~/Library/LaunchAgents/com.spigot.ApplicationManager.plist

One adware file found. [Remove]


Unknown Files:

/Library/LaunchDaemons/com.GXfnxoOe.plist

/Library/LaunchDaemons/com.apple.ashsul.plist

/Library/ashsul

/Library/LaunchDaemons/com.apple.panur.plist

/Library/panur

/Library/LaunchDaemons/com.glover.service.plist

/Library/LaunchDaemons/com.keunwrufgkuz.plist

/Library/LaunchDaemons/com.milky.service.plist

/Library/LaunchDaemons/com.overglorious.service.plist

/Library/LaunchDaemons/com.pardoning.service.plist

/Library/LaunchDaemons/com.thrijqbyuygg.plist

9 unknown files found. [Check files]


System Launch Agents:

[not loaded] 6 Apple tasks

[loaded] 165 Apple tasks

[running] 92 Apple tasks

[killed] 8 Apple tasks

8 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 42 Apple tasks

[loaded] 161 Apple tasks

[running] 92 Apple tasks

[killed] 8 Apple tasks

8 processes killed due to insufficient RAM


Launch Agents:

[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]


Launch Daemons:

[not loaded] com.GXfnxoOe.plist (2016-09-01) [Support]

[loaded] com.adobe.fpsaud.plist (2016-08-29) [Support]

[running] com.apple.ashsul.plist (2016-10-01) [Support]

[running] com.apple.panur.plist (2016-09-01) [Support]

[loaded] com.ea.origin.ESHelper.plist (2016-04-29) [Support]

[not loaded] com.glover.service.plist (2016-09-26) [Support]

[loaded] com.google.keystone.daemon.plist (2016-09-01) [Support]

[not loaded] com.keunwrufgkuz.plist (2016-09-01) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-11-05) [Support]

[not loaded] com.milky.service.plist (2016-09-30) [Support]

[not loaded] com.overglorious.service.plist (2016-09-29) [Support]

[not loaded] com.pardoning.service.plist (2016-09-27) [Support]

[not loaded] com.thrijqbyuygg.plist (2016-10-01) [Support]


User Launch Agents:

[loaded] com.bittorrent.BitTorrent.plist (2016-09-01)

[running] com.spigot.ApplicationManager.plist (2016-09-01) Adware! [Remove]

~/Library/Application Support/Spigot/ApplicationManager

[loaded] com.valvesoftware.steamclean.plist (2016-10-03) [Support]


User Login Items:

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins:

FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-27) [Support]

QuickTime Plugin: 7.7.3 (2016-09-13)

Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-27) [Support]

Google Earth Web Plug-in: 7.1 (2015-11-16) [Support]


3rd Party Preference Panes:

Flash Player (2016-08-29) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

104% launchservicesd

24% loginwindow

12% osascript(11)

9% (osascript)

8% WindowServer


Top Processes by Memory:

705 MB Google Chrome Helper(8)

669 MB kernel_task

193 MB Google Chrome

143 MB mdworker(11)

111 MB com.apple.WebKit.WebContent


Virtual Memory Information:

45 MB Free RAM

3.95 GB Used RAM (526 MB Cached)

185 MB Swap Used


Diagnostics Information:

Oct 9, 2016, 04:19:00 PM /Library/Logs/DiagnosticReports/Safari_2016-10-09-161900_[redacted].crash

com.apple.Safari - /Applications/Safari.app/Contents/MacOS/Safari

Oct 9, 2016, 04:18:43 PM Self test - passed

Oct 9, 2016, 04:06:00 PM /Library/Logs/DiagnosticReports/Safari_2016-10-09-160600_[redacted].crash

Oct 9, 2016, 03:40:35 PM /Library/Logs/DiagnosticReports/Safari_2016-10-09-154035_[redacted].crash



Oct 30, 2016 3:49 PM in response to galaxy_giraffe

Please review the options below to determine which method is best to deal with the Adware installed on your computer.


The Easy, safe, effective method:

https://www.malwarebytes.org/antimalware/mac/


If you are comfortable doing manual file removals, use the Apple support document below.

http://support.apple.com/en-us/HT203987


Also, read the articles below to better understand why it has happened and be more prepared for the next time there is an issue on your computer.

https://discussions.apple.com/docs/DOC-7471

https://discussions.apple.com/docs/DOC-8071

http://www.thesafemac.com/tech-support-scam-pop-ups/

Oct 31, 2016 7:36 AM in response to galaxy_giraffe

You are infected with malware that the current version of Malwarebytes Anti-Malware for Mac is having trouble dealing with. Fortunately, we have a new version of Malwarebytes Anti-Malware for Mac in beta testing right now, which should be able to deal with this malware. You can get more information and download the beta here:


https://forums.malwarebytes.org/topic/188888-announcing-anti-malware-for-mac-125 -beta/


If that doesn't work, please let me know.


Fair disclosure: Note that I work for Malwarebytes, and the link I've provided goes to the Malwarebytes website, which contains pages that promote our products. There is no need to purchase anything to deal with this problem.


Thomas Reed

Director of Mac Offerings, Malwarebytes

Constant high CPU

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