MichaelPalei
Level 1 (8 points)
iTunes

Q: albums cover problem

I Have iphone SE, IOS 10.0.2.

sometimes, when I am adding cover artwork manually to albums i have download, I can't see the cover on my iphone..I can only see the regular musical note of itunes.

itunes-apple-music.jpg

and in itunes I see the cover image like everything is fine.

I tried to delete the cover and change it again and again..nothing is change, I can't see the cover on my iphone.

 

what happend? in the past i didn't have these problems.

please help me!

Posted on Oct 10, 2016 11:19 AM

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MichaelPalei

Q: albums cover problem

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  • by javaliga,

    javaliga javaliga Oct 10, 2016 11:33 AM in response to MichaelPalei
    Level 4 (3,866 points)
    iCloud
    Oct 10, 2016 11:33 AM in response to MichaelPalei

    By any chance do you have iCloud Music Library or iTunes Match enabled?  If so, you may want to see the "If the artwork for some of your albums or songs is missing" section of:

     

    Get help with iTunes Match - Apple Support

     

    Also, did you manually add the artwork to EVERY song on the album or only one of them?

  • by MichaelPalei,

    MichaelPalei MichaelPalei Oct 10, 2016 11:51 AM in response to javaliga
    Level 1 (8 points)
    iTunes
    Oct 10, 2016 11:51 AM in response to javaliga

    I don't use icloud music library and itunes match.

    I just transfer music from my PC to my iphone with itunes.

    yes, I manually add artwork to every song on the album! not only one of them.

    I see the artwork on itunes..but not on my iphone.

     

    strange thing - there are albums that this problem not occur,

    everthing is fine.

    and there are albums that no matter what I do - I can't see

    the artwork on my iphone :\.

  • by turingtest2,

    turingtest2 turingtest2 Oct 10, 2016 2:49 PM in response to MichaelPalei
    Level 10 (88,349 points)
    Apple TV
    Oct 10, 2016 2:49 PM in response to MichaelPalei

    You can try rebooting the device, but I suspect it won't make any difference. Removing the affected album and adding back may sometimes work, but it may be that you to take a more comprehensive approach.

     

    The following steps should help with erratic syncing behaviour. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.

     

    1. Backup device.
    2. Restore as a new device.
    3. Restore the backup you made earlier.

     

    Use an encrypted backup if you want to preserve passwords, wi-fi settings, web history and health & homekit data where appropriate.

     

    tt2