iTunes has stopped working... Windows 7

Hi Folks,

We have several users experiencing the same problem. when we try to open iTunes (all on 12.5.1) in windows 7, regardless of what we click on in iTunes, iTunes crashes with the dreaded stopped working error. here's a copy and paste of the problem details below. We've tried every suggestion so far with no avail. wondering if anyone else may have tried something we missed that worked:

Problem signature:

Problem Event Name: APPCRASH

Application Name: iTunes.exe

Application Version: 12.5.1.21

Application Timestamp: 57d32fa7

Fault Module Name: WebKit.dll

Fault Module Version: 7602.1050.4.5

Fault Module Timestamp: 57c12000

Exception Code: c000041d

Exception Offset: 0000000000645e36

OS Version: 6.1.7601.2.1.0.256.4

Locale ID: 1033

Additional Information 1: c60c

Additional Information 2: c60cd171da9471bb20b194be28a23efa

Additional Information 3: 7222

Additional Information 4: 7222c661d5934e1804451661869f2507

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