Hi Folks,
We have several users experiencing the same problem. when we try to open iTunes (all on 12.5.1) in windows 7, regardless of what we click on in iTunes, iTunes crashes with the dreaded stopped working error. here's a copy and paste of the problem details below. We've tried every suggestion so far with no avail. wondering if anyone else may have tried something we missed that worked:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.5.1.21
Application Timestamp: 57d32fa7
Fault Module Name: WebKit.dll
Fault Module Version: 7602.1050.4.5
Fault Module Timestamp: 57c12000
Exception Code: c000041d
Exception Offset: 0000000000645e36
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: c60c
Additional Information 2: c60cd171da9471bb20b194be28a23efa
Additional Information 3: 7222
Additional Information 4: 7222c661d5934e1804451661869f2507
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