HT204416: Get the latest version of Safari for your Mac

Learn about Get the latest version of Safari for your Mac
Lee Muse
Level 1 (4 points)
Safari

Q: The fan is on constantly on my MacBook Pro since upgrading to Sierra

The fan is on constantly, my MacBook Pro is hotter than normal and battery life is now short since upgrading to Sierra 10.12. I have gotten low battery warnings within 2 hours and I used to be able to go well over 2x that.

 

I have run virus scans and tried a second anti virus program just to make sure that it is not an infection problem.

 

When I look at the Activity Monitor it appears that the problem is Launchservicesd using much more processor power than I remember it using in the past. I am getting 40 to 73% of the CPU readings.

 

I downloaded and installed a fresh Sierra and re-ran the anti virus program but the problem has not changed. 

 

If you have experienced this and found a solution to the problem please let me know.

 

Thanks,

 

Lee

Posted on Oct 11, 2016 4:51 AM

Close
Lee Muse

Q: The fan is on constantly on my MacBook Pro since upgrading to Sierra

  • All replies
  • Helpful answers

  • by Csound1,

    Csound1 Csound1 Oct 11, 2016 4:52 AM in response to Lee Muse
    Level 9 (51,442 points)
    Desktops
    Oct 11, 2016 4:52 AM in response to Lee Muse

    Don't keep reinstalling, you are just lengthening the time that your Mac will be busy for

  • by Acm001,

    Acm001 Acm001 Oct 11, 2016 6:45 AM in response to Lee Muse
    Level 3 (623 points)
    iPhone
    Oct 11, 2016 6:45 AM in response to Lee Muse

    As stated don't keep reinstalling. If you are doing a clean install you would not have any thing to scan Also why are you running virus scans? First mac don't get virus's like windows. They can get malware but only if you aren't careful and install it - get tricked into installing or an app is compromised . Those scan programs can also contribute to the mac running bad. What program are you using to scan?

  • by Eric Root,

    Eric Root Eric Root Oct 11, 2016 6:45 AM in response to Lee Muse
    Level 9 (74,172 points)
    iTunes
    Oct 11, 2016 6:45 AM in response to Lee Muse

    Try a SMC reset. The article covers when this is required, but doing this will not affect anything.

     

    Reset SMC


    Try running this program in your normal account , then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information

  • by Lee Muse,

    Lee Muse Lee Muse Oct 11, 2016 7:01 AM in response to Acm001
    Level 1 (4 points)
    Safari
    Oct 11, 2016 7:01 AM in response to Acm001

    I first used Sophos and then Avast to scan both my MacBook Pro and my Time Machine. There were 6 files that were infected and I think that they had to do with a Flash update but I am not sure. They were removed but the computer is still weird.

     

    I am only using Avast right now. Sophos was uninstalled.

     

    When I press command/tab to toggle between applications it does not show any application open except finder but I have both mail, safari and activity monitor all open even though they do not show up.

     

    Lee

  • by Acm001,

    Acm001 Acm001 Oct 11, 2016 7:06 AM in response to Lee Muse
    Level 3 (623 points)
    iPhone
    Oct 11, 2016 7:06 AM in response to Lee Muse

    Remove avast and you will most likely see an improvement. When you reinstalled was it a clean install. If so did you use the macbook before instilling avast - to check the performance with and without.

  • by Lee Muse,

    Lee Muse Lee Muse Oct 11, 2016 7:35 AM in response to Eric Root
    Level 1 (4 points)
    Safari
    Oct 11, 2016 7:35 AM in response to Eric Root

    Eric,

     

    Here is the report.

     

    EtreCheck version: 3.0.6 (315)

    Report generated 2016-10-11 10:33:31

    Download EtreCheck from https://etrecheck.com

    Runtime 2:45

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is too slow

    Description:

    I have to wait 15 to 20 seconds between characters when I log in after a reboot.

    Command-Tab frequently does not show other open applications.

    The computer will not shut down unless I force it to by holding down the start button.

     

    Hardware Information: ⓘ

        MacBook Pro (13-inch, Mid 2012)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro9,2

        1 2.9 GHz Intel Core i7 CPU: 2-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 16

     

    Video Information: ⓘ

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software: ⓘ

        macOS Sierra  10.12 (16A323) - Time since boot: less than an hour

     

    Disk Information: ⓘ

        APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 102.00 GB (82.90 GB free)

            Macintosh HD (disk1) /  [Startup]: 896.97 GB (804.18 GB free)

                Core Storage: disk0s2 897.35 GB Online

     

        HL-DT-ST DVDRW  GS31N   ()

     

    USB Information: ⓘ

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: ⓘ

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ⓘ

        Mac App Store and identified developers

     

    Unknown Files: ⓘ

        /Library/LaunchDaemons/com.NsIXjFjk.plist

           

        /Library/LaunchDaemons/com.dnyhzmbcwxro.plist

           

        /Library/LaunchDaemons/com.klruwkvzcenf.plist

           

        /Library/LaunchDaemons/com.multicuspidate.service.plist

           

        /Library/LaunchDaemons/com.pBYPVNzv.plist

           

        /Library/LaunchDaemons/com.tumulary.service.plist

           

        /Library/LaunchDaemons/com.ytyjvgjmeblo.plist

           

        7 unknown files found. [Check files]

     

    Kernel Extensions: ⓘ

            /Library/Application Support/Avast/components/fileshield/unsigned

        [loaded]    com.avast.AvastFileShield (3.0.0 - SDK 10.9 - 2016-09-23) [Support]

     

            /Library/Application Support/Avast/components/proxy/unsigned

        [loaded]    com.avast.PacketForwarder (2.1 - SDK 10.11 - 2016-09-23) [Support]

     

    System Launch Agents: ⓘ

        [not loaded]    7 Apple tasks

        [loaded]    169 Apple tasks

        [running]    95 Apple tasks

     

    System Launch Daemons: ⓘ

        [not loaded]    40 Apple tasks

        [loaded]    163 Apple tasks

        [running]    100 Apple tasks

     

    Launch Agents: ⓘ

        [running]    com.avast.secureline.update-agent.plist (2016-10-11) [Support]

        [loaded]    com.avast.secureline.userinit.plist (2016-10-11) [Support]

        [running]    com.avast.update-agent.plist (2016-10-10) [Support]

        [loaded]    com.avast.userinit.plist (2016-10-10) [Support]

        [loaded]    com.epson.esua.launcher.plist (2016-07-27) [Support]

        [running]    com.epson.eventmanager.agent.plist (2014-09-21) [Support]

        [loaded]    com.epson.scannermonitor.plist (2015-12-16) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-08-04) [Support]

     

    Launch Daemons: ⓘ

        [not loaded]    com.NsIXjFjk.plist (2016-10-08) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-08-29) [Support]

        [failed]    com.apple.dannalmos.plist (2016-10-08)

        [failed]    com.apple.nalen.plist (2016-10-08)

        [loaded]    com.avast.init.plist (2016-10-10) [Support]

        [loaded]    com.avast.secureline.init.plist (2016-10-11) [Support]

        [loaded]    com.avast.secureline.uninstall.plist (2016-10-11) [Support]

        [loaded]    com.avast.secureline.update.plist (2016-10-11) [Support]

        [loaded]    com.avast.uninstall.plist (2016-10-10) [Support]

        [loaded]    com.avast.update.plist (2016-10-10) [Support]

        [not loaded]    com.dnyhzmbcwxro.plist (2016-10-10) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-09-02) [Support]

        [not loaded]    com.klruwkvzcenf.plist (2016-10-08) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]

        [not loaded]    com.multicuspidate.service.plist (2016-10-08) [Support]

        [not loaded]    com.pBYPVNzv.plist (2016-10-08) [Support]

        [not loaded]    com.tumulary.service.plist (2016-10-08) [Support]

        [not loaded]    com.ytyjvgjmeblo.plist (2016-10-08) [Support]

     

    User Launch Agents: ⓘ

        [loaded]    com.avast.home.userinit.plist (2016-10-10) [Support]

        [not loaded]    com.avast.secureline.home.userinit.plist (2016-10-11) [Support]

     

    User Login Items: ⓘ

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)

     

    Internet Plug-ins: ⓘ

        FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]

        QuickTime Plugin: 7.7.3 (2016-09-13)

        Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-14) Outdated! Update

        SharePointBrowserPlugin: 14.5.2 - SDK 10.6 (2015-07-05) [Support]

     

    User internet Plug-ins: ⓘ

        CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

     

    Safari Extensions: ⓘ

        Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-09-29)

        AdBlock - BetaFish, Inc. - https://getadblock.com (2016-07-12)

     

    3rd Party Preference Panes: ⓘ

        Flash Player (2016-08-29) [Support]

     

    Time Machine: ⓘ

        Skip System Files: NO

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 896.97 GB Disk used: 92.79 GB

        Destinations:

            Data [Network]

            Total size: 2.00 TB

            Total number of backups: 83

            Oldest backup: 4/26/15, 4:53 PM

            Last backup: 10/11/16, 9:59 AM

            Size of backup disk: Adequate

                Backup size 2.00 TB > (Disk used 92.79 GB X 3)

     

    Top Processes by CPU: ⓘ

            48%    launchservicesd

            24%    loginwindow

             9%    WindowServer

             6%    com.apple.CodeSigningHelper

             6%    notifyd

     

    Top Processes by Memory: ⓘ

        717 MB    kernel_task

        664 MB    com.apple.WebKit.WebContent(4)

        393 MB    Safari

        279 MB    mdworker(14)

        180 MB    com.avast.daemon

     

    Virtual Memory Information: ⓘ

        1.10 GB    Free RAM

        6.89 GB    Used RAM (3.60 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: ⓘ

        Oct 11, 2016, 10:20:30 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102030_[redacted].crash

            com.apple.Safari - /Applications/Safari.app/Contents/MacOS/Safari

        Oct 11, 2016, 10:20:15 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102015_[redacted].crash

        Oct 11, 2016, 10:20:14 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102014_[redacted].crash

        Oct 11, 2016, 10:20:13 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102013_[redacted].crash

        Oct 11, 2016, 10:20:12 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102012_[redacted].crash

        Oct 11, 2016, 10:20:11 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102011_[redacted].crash

        Oct 11, 2016, 10:20:10 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102010_[redacted].crash

        Oct 11, 2016, 10:20:09 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102009_[redacted].crash

        Oct 11, 2016, 10:20:08 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102008_[redacted].crash

        Oct 11, 2016, 10:20:07 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102007_[redacted].crash

        Oct 11, 2016, 10:20:06 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102006_[redacted].crash

        Oct 11, 2016, 10:20:05 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102005_[redacted].crash

        Oct 11, 2016, 10:20:04 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102004_[redacted].crash

        Oct 11, 2016, 10:20:03 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102003_[redacted].crash

        Oct 11, 2016, 10:20:02 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102002_[redacted].crash

        Oct 11, 2016, 10:20:01 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102001_[redacted].crash

        Oct 11, 2016, 10:20:00 AM    /Library/Logs/DiagnosticReports/Safari_2016-10-11-102000_[redacted].crash

        Oct 11, 2016, 10:17:45 AM    Self test - passed

        Oct 11, 2016, 08:15:36 AM    /Library/Logs/DiagnosticReports/launchservicesd_2016-10-11-081536_[redacted].cr ash

            /System/Library/CoreServices/launchservicesd

        Oct 11, 2016, 06:40:05 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-064005_[redacted].cra sh

            /System/Library/CoreServices/backupd.bundle/Contents/Resources/TMHelperAgent.ap p/Contents/MacOS/TMHelperAgent

        Oct 11, 2016, 06:39:53 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063953_[redacted].cra sh

        Oct 11, 2016, 06:39:43 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063943_[redacted].cra sh

        Oct 11, 2016, 06:39:33 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063933_[redacted].cra sh

        Oct 11, 2016, 06:39:22 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063922_[redacted].cra sh

        Oct 11, 2016, 06:39:12 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063912_[redacted].cra sh

        Oct 11, 2016, 06:39:02 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063902_[redacted].cra sh

        Oct 11, 2016, 06:38:52 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063852_[redacted].cra sh

        Oct 11, 2016, 06:38:42 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063842_[redacted].cra sh

        Oct 11, 2016, 06:38:31 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063831_[redacted].cra sh

        Oct 11, 2016, 06:38:21 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063821_[redacted].cra sh

        Oct 11, 2016, 06:38:11 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063811_[redacted].cra sh

        Oct 11, 2016, 06:38:01 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063801_[redacted].cra sh

        Oct 11, 2016, 06:37:50 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063750_[redacted].cra sh

        Oct 11, 2016, 06:37:40 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063740_[redacted].cra sh

        Oct 11, 2016, 06:37:30 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063730_[redacted].cra sh

        Oct 11, 2016, 06:37:20 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063720_[redacted].cra sh

        Oct 11, 2016, 06:37:09 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063709_[redacted].cra sh

        Oct 11, 2016, 06:37:00 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063700_[redacted].cra sh

        Oct 11, 2016, 06:36:49 AM    ~/Library/Logs/DiagnosticReports/TMHelperAgent_2016-10-11-063649_[redacted].cra sh

        Oct 11, 2016, 06:10:05 AM    ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-10-11-061005_[r edacted].crash

            /Library/Google/*/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftware UpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent

        Oct 11, 2016, 05:09:41 AM    ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-10-11-050941_[r edacted].crash

        Oct 11, 2016, 04:09:18 AM    ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-10-11-040918_[r edacted].crash

        Oct 11, 2016, 03:08:58 AM    ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-10-11-030858_[r edacted].crash

        Oct 11, 2016, 02:08:34 AM    ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-10-11-020834_[r edacted].crash

        Oct 11, 2016, 01:08:13 AM    ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-10-11-010813_[r edacted].crash

        Oct 11, 2016, 12:07:59 AM    ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-10-11-000759_[r edacted].crash

        Oct 10, 2016, 10:27:22 PM    /Library/Logs/DiagnosticReports/launchservicesd_2016-10-10-222722_[redacted].cr ash

        Oct 10, 2016, 08:55:37 PM    /Library/Logs/DiagnosticReports/launchservicesd_2016-10-10-205537_[redacted].cr ash

        Oct 10, 2016, 07:23:49 PM    /Library/Logs/DiagnosticReports/launchservicesd_2016-10-10-192349_[redacted].cr ash

        Oct 10, 2016, 05:50:36 PM    /Library/Logs/DiagnosticReports/launchservicesd_2016-10-10-175036_[redacted].cr ash

        Oct 10, 2016, 03:47:18 PM    /Library/Logs/DiagnosticReports/mobileassetd_2016-10-10-154718_[redacted].crash

            /usr/libexec/mobileassetd

        Oct 10, 2016, 02:36:41 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143641_[redacte d].crash

            /System/Library/CoreServices/CoreServicesUIAgent.app/Contents/MacOS/CoreService sUIAgent

        Oct 10, 2016, 02:36:31 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143631_[redacte d].crash

        Oct 10, 2016, 02:36:20 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143620_[redacte d].crash

        Oct 10, 2016, 02:36:10 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143610_[redacte d].crash

        Oct 10, 2016, 02:36:00 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143600_[redacte d].crash

        Oct 10, 2016, 02:35:50 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143550_[redacte d].crash

        Oct 10, 2016, 02:35:48 PM    ~/Library/Logs/DiagnosticReports/Install in Progress_2016-10-10-143548_[redacted].crash

            /System/Library/CoreServices/Install in Progress.app/Contents/MacOS/Install in Progress

        Oct 10, 2016, 02:35:40 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143540_[redacte d].crash

        Oct 10, 2016, 02:35:30 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143530_[redacte d].crash

        Oct 10, 2016, 02:35:20 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143520_[redacte d].crash

        Oct 10, 2016, 02:35:10 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143510_[redacte d].crash

        Oct 10, 2016, 02:35:00 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143500_[redacte d].crash

        Oct 10, 2016, 02:34:50 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143450_[redacte d].crash

        Oct 10, 2016, 02:34:40 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143440_[redacte d].crash

        Oct 10, 2016, 02:34:30 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143430_[redacte d].crash

        Oct 10, 2016, 02:34:20 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143420_[redacte d].crash

        Oct 10, 2016, 02:34:10 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143410_[redacte d].crash

        Oct 10, 2016, 02:34:00 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143400_[redacte d].crash

        Oct 10, 2016, 02:33:50 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143350_[redacte d].crash

        Oct 10, 2016, 02:33:40 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143340_[redacte d].crash

        Oct 10, 2016, 02:33:30 PM    ~/Library/Logs/DiagnosticReports/CoreServicesUIAgent_2016-10-10-143330_[redacte d].crash

        Oct 10, 2016, 07:53:22 AM    ~/Library/Logs/DiagnosticReports/Activity Monitor_2016-10-10-075322_[redacted].crash

            com.apple.ActivityMonitor - /Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor

        Oct 9, 2016, 07:10:20 AM    ~/Library/Logs/DiagnosticReports/Activity Monitor_2016-10-09-071020_[redacted].crash

        Oct 8, 2016, 01:06:54 PM    ~/Library/Logs/DiagnosticReports/Spotlight_2016-10-08-130654_[redacted].crash

            com.apple.Spotlight - /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight

  • by Lee Muse,

    Lee Muse Lee Muse Oct 11, 2016 7:54 AM in response to Lee Muse
    Level 1 (4 points)
    Safari
    Oct 11, 2016 7:54 AM in response to Lee Muse

    Here are the 7 unknown files;

     

    /library/launchdaemons/com.nslxjfjk.plist

    /library/launchdaemons/com.dnyhzmbcwxro.plist

    /library/launchdaemons/com.kiruwkvzcenf.plist

    /library/launchdaemons/com.multicuspidate.service.plist

    /library/launchdaemons/com.pbypvnzv.plist

    /library/launchdaemons/com.tumulary.service.plist

    /library/launchdaemons/com.ytyjvgjmeblo.plist

  • by Lee Muse,

    Lee Muse Lee Muse Oct 11, 2016 8:22 AM in response to Acm001
    Level 1 (4 points)
    Safari
    Oct 11, 2016 8:22 AM in response to Acm001

    I have removed Avast and I will see if that helps. I will post results shortly.

     

    Lee

  • by Eric Root,

    Eric Root Eric Root Oct 11, 2016 9:59 AM in response to Lee Muse
    Level 9 (74,172 points)
    iTunes
    Oct 11, 2016 9:59 AM in response to Lee Muse

    Google software updater is crashin. Uninstall lt.

  • by Lee Muse,

    Lee Muse Lee Muse Oct 11, 2016 12:15 PM in response to Eric Root
    Level 1 (4 points)
    Safari
    Oct 11, 2016 12:15 PM in response to Eric Root

    Eric,

     

    Thanks for the help.

     

    What is the name on the Google software updater. I can't find it.

     

    Lee

  • by Lee Muse,

    Lee Muse Lee Muse Oct 12, 2016 7:36 AM in response to Lee Muse
    Level 1 (4 points)
    Safari
    Oct 12, 2016 7:36 AM in response to Lee Muse

    Thanks to everyone for all the help. I got the computer working like it is suppose to again.

     

    The Etrecheck software is awesome! I ended up deleting all the antivirus software and the unknown files that Etrecheck found and all the issues went away.

     

    Thanks again,

     

    Lee