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Oct 11, 2016 7:13 AM in response to turingtest2by caysteve2603,Thanks, tried that, still have the same error code..
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Oct 11, 2016 7:23 AM in response to caysteve2603by turingtest2,Reboot both the computer and the device.
Try temporarily disabling any anti-virus software and/or exclude it from the iTunes folders.
Try If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support.
tt2
