IOS 10 apple car play on Honda Civic 2016

Is there anyone having a hard time connecting to there apple play on there car? Cause it looks like the IOS10 is not compatible on my Honda Civic 2016 I'm having a hard time to connect!!., I have to disconnect the usb cord 3times and plug again to work!, apple support pls explain or anyone!!??

iPhone 6, iOS 10.0.2

Posted on Oct 11, 2016 8:46 AM

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Posted on Oct 29, 2017 1:39 PM

Same issue here but I solved it for me!!! It was the Honda Link app. Not just removing the connection but actually deleting the app did it for! No more disconnects! Too bad I like the Honda app but CarPlay is much more important.

17 replies

Feb 15, 2017 4:53 AM in response to scr21

2017 Honda Civic Hatchback here - very very similar situation as yours SCR21 - but, in my case, when I get the "No Device Connected" message, all audio and connection appears to drop out. My music or podcast will stop playing back, but, if I remember correctly (I'll have to test this sometime soon) the playback of the song or podcast will continue in the phone - not audible but continuing non-the-less. Maybe this is what you are saying too. For me, it's about a minute and a half - I'm 'looking forward' to timing that out and nailing down the time as I bet it's exact each time. And again, like you and others, the 'fix' appears to be one of a varying array of re-boot or disconnect/reconnect. I have to say, it's getting worse for me too. This morning it dropped three times and needed about three or four reconnects to finally stay connected for the last 20 minutes of my drive. I just bought this car about two weeks ago and in the beginning it was a single drop and a single reconnect would 'fix' it for the length of my drive. Subsequent restarts of the car would require the same dis/reconnect. I guess I'm glad to see others with similar problems...misery does, indeed, love company...!


This thread is starting to age, if anyone is still 'watching' it and has found a solution, I'd love to hear it!


Thanks all!


jk

Feb 15, 2017 6:36 AM in response to fsucutter

I didn't go back and re-read this entire thread to see if this was already mentioned, but the culprit in my case, and many others too, is a large Apple Music Library. Disabling Apple Music has, in most cases, resolved many of the problems users have been having with CarPlay.


Course, that does not solve the problem, but at least it provides a solid cause that hopefully can be addressed by Apple, or more likely, Honda. And from the sounds of it, it is not just affecting Honda (or Civics) either.


On other threads on other boards this subject has come up and the rumor is that Apple is working with Honda (and others) to address this but as of now there is no "real" solution.


With that said, I have not used CarPlay for over a month. I miss it and I want it to work, but I got tried of wrestling with it and have fallen back to using Bluetooth streaming which I have much better success with from a stability standpoint (but not necessarily a usability standpoint.)


SCR

Oct 12, 2016 7:56 AM in response to Jvm2k

Greetings, Jvm2k!



Thanks for reaching out to the ​Apple Support Communities! It sounds like you are having issues connecting your iPhone to your vehicle. I know how important it is to be sure the iPhone connects properly at all times. Check out this article that has steps to Set up CarPlay with your iPhone . This will give you some awesome steps you can try to resolve the issue, including being sure the firmware for the vehicle is up to date for ​iOS 10 as well.


Have a great day!

Oct 12, 2016 10:55 AM in response to Jvm2k

JVM2K (and Apple) -


I too am having problems with CarPlay and my 2016 Honda Civic Touring. In fact, so are others, as is evident from the numerous posts on messages boards from sites like www.civicx.com.


AppleJen77 - appreciate the suggestions but many of us have tried all of those and then some.


First off, the problems started since upgrading to iOS 10. When I was using iOS 9 things worked much better in regards to CarPlay.


Here is what I have personally experienced (and I know others have as well)...


As I see it from discussing this issue on other message boards there are two main CarPlay compatibility issues with the Honda Civic and a few "other" ones. The two main ones are...


  • If I get in my car and connect my iPhone 6+ running iOS 10.0.2 via CarPlay, the CarPlay UI will almost always "crash" after two minutes and display a "No Device Connected" message on the screen of the Civic. If I was playing music, the music will continue to play despite the CarPlay UI going away. I cannot interact with the music (i.e. go to the next song, etc.) but it continues to play. If I unplug and re-plug in my iPhone, the CarPlay UI comes back but will likely crash again after two minutes. This two minute timeframe is VERY consistent. The workaround for this issue is to restart my iPhone before I plug it in. When I restart my iPhone I do not recall CarPlay having any problems whatsoever. Needless to say, it is inconvenient to have to turn off my iPhone and turn it back on again to use CarPlay reliably. It definitely seems like when the iPhone gets "dirty", in the sense that apps are used on it, it makes CarPlay less reliable.
  • If I leave my iPhone plugged in and turn off the car and say, for example, run into a store and come back, when I restart the car I typically get a "Not Compatible" (paraphrased) message and CarPlay does not work at all. Sometimes, but not all the time, unplugging and re-plugging my iPhone back in resolves this - but then I will likely run into the first issue above. I don't run into this "compatible" issue much as I typically take my iPhone with me when I get out of the car -- but I have seen it for sure


Both of these issues are VERY easy to reproduce.


I have tried many things to resolve this including using many different cables, including at least one Apple Branded cable, and even went as far as restoring my iPhone (without using a backup) but I am still having problems. I am pretty sure I (and others) are on the latest firmware offered up by Honda.


Many of us are at a loss on how to move forward with this. There appears to be some compatibility issues between the 2016 Honda Civic and iOS 10 when it comes to CarPlay. I'd be happy to provide any other information if need be.


SCR21

Nov 22, 2016 6:13 AM in response to scr21

I'm perplexed as well! My connection is almost schizophrenic; everything will be working just fine, then, out of nowhere, I get a message that either says 'Device not connected' or 'Device not compatible'. Typically, I have to disconnect and reconnect my phone several times before it will be recognized. Then, I keep my fingers crossed that it won't drop me in the middle of a call or navigation...


The issue has grown significantly worse since I updated to iOS 10.

Nov 22, 2016 6:31 AM in response to Csound1

I am unable to connect my 6s+ to carplay in new VW Golf 4motion; OS 10.11. Dealer rep can easily connect his OS 10; my wife's 6 easily connects with 9.3. Have tried 4 cables (2 Apple), rebooting phone, etc. Can use "Media" to play music, lectures, map (with no on screen visual), without problem. During set up, the screen indicates that data is being transferred, etc, but the connection is never made. Am primarily interested in getting Maps on screen. Siri is on.

Nov 22, 2016 6:43 AM in response to bdimick

bdimick wrote:


I'm perplexed as well! My connection is almost schizophrenic; everything will be working just fine, then, out of nowhere, I get a message that either says 'Device not connected' or 'Device not compatible'. Typically, I have to disconnect and reconnect my phone several times before it will be recognized. Then, I keep my fingers crossed that it won't drop me in the middle of a call or navigation...


The issue has grown significantly worse since I updated to iOS 10.


+ 1 (especially the Device not connected with my 2016 Civic Touring)


Assuming we are seeing the same thing, I find that I have less luck with the disconnecting and reconnecting and more luck with either a) completely restarting my iPhone 6+ or b) pressing the power button until the slide to power off shows up and then pressing the "home" button until the "desktop" is shown again. In both cases I typically need to unplug and replug once after doing "a)" or "b)"


And, to the poster suggesting we contact Honda - 99% sure "we" are all on the latest firmware that Honda has. I know I am.


SCR

Nov 22, 2016 6:46 AM in response to tntoofore

tntoofore wrote:


I am unable to connect my 6s+ to carplay in new VW Golf 4motion; OS 10.11. Dealer rep can easily connect his OS 10; my wife's 6 easily connects with 9.3. Have tried 4 cables (2 Apple), rebooting phone, etc. Can use "Media" to play music, lectures, map (with no on screen visual), without problem. During set up, the screen indicates that data is being transferred, etc, but the connection is never made. Am primarily interested in getting Maps on screen. Siri is on.

Any chance you have restrictions enabled on your iPhone? In restrictions, you can restrict the use of CarPlay but many users are unaware of that. In some cases, simply enabling CarPlay there is all you need to do.


SCR

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IOS 10 apple car play on Honda Civic 2016

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