Jvm2k

Q: IOS 10 apple car play on Honda Civic 2016

Is there anyone having a hard time connecting to there apple play on there car? Cause it looks like the IOS10 is not compatible on my Honda Civic 2016 I'm having a hard time to connect!!., I have to disconnect the usb cord 3times and plug again to work!, apple support pls explain or anyone!!??

iPhone 6, iOS 10.0.2

Posted on Oct 11, 2016 8:46 AM

Close

Q: IOS 10 apple car play on Honda Civic 2016

  • All replies
  • Helpful answers

  • by AppleJen77,

    AppleJen77 AppleJen77 Oct 12, 2016 7:56 AM in response to Jvm2k
    Community Specialists
    Oct 12, 2016 7:56 AM in response to Jvm2k
    Greetings, Jvm2k!



    Thanks for reaching out to the ​Apple Support Communities! It sounds like you are having issues connecting your iPhone to your vehicle. I know how important it is to be sure the iPhone connects properly at all times. Check out this article that has steps to Set up CarPlay with your iPhone. This will give you some awesome steps you can try to resolve the issue, including being sure the firmware for the vehicle is up to date for ​iOS 10 as well.


    Have a great day!
  • by scr21,

    scr21 scr21 Oct 12, 2016 10:55 AM in response to Jvm2k
    Level 1 (121 points)
    iPhone
    Oct 12, 2016 10:55 AM in response to Jvm2k

    JVM2K (and Apple) -

     

    I too am having problems with CarPlay and my 2016 Honda Civic Touring.  In fact, so are others, as is evident from the numerous posts on messages boards from sites like www.civicx.com.

     

    AppleJen77 - appreciate the suggestions but many of us have tried all of those and then some.

     

    First off, the problems started since upgrading to iOS 10.  When I was using iOS 9 things worked much better in regards to CarPlay.

     

    Here is what I have personally experienced (and I know others have as well)...

     

    As I see it from discussing this issue on other message boards there are two main CarPlay compatibility issues with the Honda Civic and a few "other" ones.  The two main ones are...

     

    • If I get in my car and connect my iPhone 6+ running iOS 10.0.2 via CarPlay, the CarPlay UI will almost always "crash" after two minutes and display a "No Device Connected" message on the screen of the Civic.  If I was playing music, the music will continue to play despite the CarPlay UI going away.  I cannot interact with the music (i.e. go to the next song, etc.) but it continues to play.  If I unplug and re-plug in my iPhone,  the CarPlay UI comes back but will likely crash again after two minutes.  This two minute timeframe is VERY consistent.  The workaround for this issue is to restart my iPhone before I plug it in.  When I restart my iPhone I do not recall CarPlay having any problems whatsoever.  Needless to say, it is inconvenient to have to turn off my iPhone and turn it back on again to use CarPlay reliably.  It definitely seems like when the iPhone gets "dirty", in the sense that apps are used on it, it makes CarPlay less reliable.
    • If I leave my iPhone plugged in and turn off the car and say, for example, run into a store and come back, when I restart the car I typically get a "Not Compatible" (paraphrased) message and CarPlay does not work at all.  Sometimes, but not all the time, unplugging and re-plugging my iPhone back in resolves this - but then I will likely run into the first issue above.  I don't run into this "compatible" issue much as I typically take my iPhone with me when I get out of the car -- but I have seen it for sure

     

    Both of these issues are VERY easy to reproduce.

     

    I have tried many things to resolve this including using many different cables, including at least one Apple Branded cable, and even went as far as restoring my iPhone (without using a backup) but I am still having problems.  I am pretty sure I (and others) are on the latest firmware offered up by Honda.

     

    Many of us are at a loss on how to move forward with this.  There appears to be some compatibility issues between the 2016 Honda Civic and iOS 10 when it comes to CarPlay.  I'd be happy to provide any other information if need be.

     

    SCR21

  • by nbhubyvrtcrykytvygvcdfdssdrr4drftyvtgy,

    nbhubyvrtcrykytvygvcdfdssdrr4drftyvtgy nbhubyvrtcrykytvygvcdfdssdrr4drftyvtgy Oct 14, 2016 5:24 PM in response to scr21
    Level 1 (4 points)
    Applications
    Oct 14, 2016 5:24 PM in response to scr21

    same here. with ios 9, I had zero problems. Now with ios 10: 100% failure. it'd be nice to hear from Apple engineers that they are working on a solution.

     

    #ios10bites