wendyfromchesterfield
Level 1 (4 points)
Mac OS X

Q: Problems with AOL email

I have downloaded the new macOS Sierra yesterday since then I cannot read my email on Aol properly

MacBook, Mac OS X (10.6.8)

Posted on Oct 11, 2016 9:24 AM

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wendyfromchesterfield

Q: Problems with AOL email

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  • by sberman,

    sberman sberman Oct 11, 2016 10:01 AM in response to wendyfromchesterfield
    Level 8 (41,177 points)
    Oct 11, 2016 10:01 AM in response to wendyfromchesterfield

    Are you using Apple's Mail application to attempt to read your mail?

     

    Have you considered deleting and re-adding your AOL account?  Use System Preferences > Internet Accounts if you choose to do this.  AOL is one of the account types recognized on the right side of this screen, so the account can be added with the pre-canned correct information filled in for you.

  • by wendyfromchesterfield,

    wendyfromchesterfield wendyfromchesterfield Oct 11, 2016 11:42 AM in response to sberman
    Level 1 (4 points)
    Mac OS X
    Oct 11, 2016 11:42 AM in response to sberman

    Hi

     

    No not using Apple's mail, I'm using Aol.

     

    If I delete and re add my account would I loose all my old emails saved in my Aol account?

  • by sberman,

    sberman sberman Oct 11, 2016 11:59 AM in response to wendyfromchesterfield
    Level 8 (41,177 points)
    Oct 11, 2016 11:59 AM in response to wendyfromchesterfield

    wendyfromchesterfield wrote:

     

    If I delete and re add my account would I loose all my old emails saved in my Aol account?

    I'm confused, because if you are not using Apple's Mail (which I strongly recommend), you probably have not added your account at System Preferences > Internet Accounts.  Are you certain you have created this account?