Darlyflo

Level 1 (4 points)

Apple Music

Q: Duplicate payment

hi i have a problem

i just incrised my iCloud space and problem is

right now i received a charge to my debit card for $31.47

but those songs where alredy payed one year ago

i want a fulled refund it was a duplicated payment,

please check my Mail is **** and

ID pedido **** invoice ****

i buyed two suscriptions for iTunes only and this music buyed maybe

more than year ago whit other card.

please check and back my money.

thx!!!

<Personal Information Edited by Host>

Posted on Oct 12, 2016 12:50 PM

I have this question too

Q: Duplicate payment

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Helpful answers

by jeremy_v,

jeremy_v Oct 12, 2016 12:27 PM in response to Darlyflo
Community Specialists

Oct 12, 2016 12:27 PM in response to Darlyflo

Hi Darlyflo,

I understand that you have an issue with a purchase of either additional iCloud storage or content from the iTunes Store. If the issue is with content purchased from the iTunes Store, you can use the link below to locate that purchase and contact the iTunes Store directly regarding that purchase.

See your purchase history in the iTunes Store on a Mac or PC

If the issue is with the billing of your additional iCloud storage, or if the purchase referenced doesn't appear in your purchase history, please contact us directly here - Contact Apple Support.

Regards.
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