iPad can only connect to public wifi but not private wifi

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Level 1

8 points

iPad can only connect to public wifi but not private wifi

Hi all. My ipad cannot connect to any private wifi installed at home or iPhone's personal hotspot. It can only connect to those public wifi available in school, restaurant or Apple store, etc.

A network setting reset / factory reset / recovery in iTunes / recovery in DFU mode / reset in router cannot solve my problem. The problem has persisted for a few weeks, before that everything is working perfectly fine.

Does anyone know how to solve the problem? Or if there is any way to manipulate the settings in my router to make it function like a public wifi? Much appreciate your help!

iPad Air 2 Wi-Fi, iOS 10.0.2

Posted on Oct 11, 2016 8:09 PM

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Answer 1

Oct 12, 2016 5:28 AM in response to tsanghw

Hi

Turn off your router for 20/30 seconds

When it back on go to settings on iPad reset network settings

After reset enter your router wireless key .

Also later go to website for your make of router check for firmware update .

Cheers

Brian

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Answer 2

tsanghw Author

Level 1

8 points

Oct 12, 2016 6:11 AM in response to Diana.McCall

Thanks for your reply! I can detect the network normally, just when I try to connect and input the username & password, it will prompt me the message of "incorrect password" or sometimes "unable to join network". I can sure the login information is 100% correct and all my other devices could connect to the same network.

And yes I have done all the reset works as mentioned before. Nothing works. I am wondering why even a DFU reset could not solve the problem. I can only come up with 2 possibilities then - either the problem is related to the MAC address (or Wi-Fi address in iPad) which will never be changed, or it is a hardware problem. But I have no way to deal with them either...

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Answer 3

Oct 14, 2016 12:55 PM in response to tsanghw

I have the same problem and the same results when trying to reset as you. The only thing difference is that it will connect if I am 3 or 4 feet from the router. This started when I came home from a trip and had used the hotel network for 5 days. The i-pad had worked properly from the time I upgraded to OS10 until I got home from the trip.

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Answer 4

Oct 12, 2016 4:44 AM in response to tsanghw

Hi. Can your iPad see the network? What happens when you try to connect? Have you actually done all the steps you listed that cannot work?

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