desousap
Level 1 (4 points)
iCloud

Q: Adresse e mail I Cloud

Bonjour,

 

Voilà j'aimerais restaurer mon ancien I Phone 5S mais je dois déactiver "locslider mon I Phone. Sauf que problème I Cloud sur ce téléphone est connecter à mon ancienne adresse mail. Du coup  le mot de passe ne fonctionne plus. J'ai essayer de remettre mon ancienne adresse sur I Cloud sur le PC mais il faut un code d'identification qui est envoyé à l'adresse mail qui n'est plus en service!

 

Comment modifier l'adresse enregistrée sur mon I Phone 5S?? Merci bcp

iPhone 5s, iOS 10

Posted on Oct 11, 2016 8:57 PM

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desousap

Q: Adresse e mail I Cloud

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  • by gail from maine,

    gail from maine gail from maine Oct 11, 2016 9:09 PM in response to desousap
    Level 7 (27,086 points)
    iCloud
    Oct 11, 2016 9:09 PM in response to desousap

    Is the old iCloud address that is signed into the iPhone 5s a different Apple account than your current one, or did you just update the email address for your Apple ID on your Apple account?

     

    If you just updated the email address, and the Apple account is the same one, then you can use your current password to remove the Activation Lock.

     

    If it is a different Apple account, then the Rescue email address wouldn't be the same as the Apple ID itself. You have to provide a completely different email address if you are setting up a Rescue email. However, if you can't get the Rescue email, you can contact Apple Support to get a reset link for your Security Questions: Contacter Apple pour obtenir des informations sur la sécurité d’un identifiant Apple - Assistance Apple

     

    Best of luck,

     

    GB