I am trying to sync my phonewith Itunes

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Level 1

5 points

I am trying to sync my phonewith Itunes

I am trying to sync my phone Itunes says could not connect to the iphone because an invalid response was recieved from the device, I always back up my phone but I just downloaded the lates 10ios now I can't please help I have the iphone6 plus

:)thanks

Posted on Oct 11, 2016 10:51 PM

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Answer 1

Jonathan UK

Level 10

164,021 points

Oct 12, 2016 1:56 AM in response to dirtygurte

Hi

To sync an iPhone running iOS 10, you will need to update iTunes to version 12.5.1.

Get the latest version of iTunes - Apple Support

Note that you may also need to update your computer's operating system in order to be able to install the latest version of iTunes.

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