immaterial

Q: Pages License

Hello, I just bought a new Mac which is substituting my old one – and I transferred everything from the old to the new one via my TimeMachine backup. However, whilst the Apps have been installed properly and I even can open Pages, when I try to open documents created with my old Mac I am prompted to update Pages to a newer version (which then would result in 19,90€ on the AppStore). How is that possible? Didn't I transfer the same version with the TimeMachine backup? And can't I keep the license I already had and which made it possible to open the documents created with the old Mac? A little bit confused.

Pages, OS X El Capitan (10.11)

Posted on Oct 12, 2016 12:40 AM

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Q: Pages License

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  • by VikingOSX,

    VikingOSX VikingOSX Oct 12, 2016 5:54 AM in response to immaterial
    Level 7 (21,500 points)
    Mac OS X
    Oct 12, 2016 5:54 AM in response to immaterial

    What specific version of OS X (Apple logo : About This Mac) is on the “new” Mac, and what specific version of Pages (Pages : About Pages) are you referring too?

  • by immaterial,

    immaterial immaterial Oct 12, 2016 6:17 AM in response to VikingOSX
    Level 1 (4 points)
    Applications
    Oct 12, 2016 6:17 AM in response to VikingOSX

    El Capitan 10.11 and Pages 5.5.3

  • by VikingOSX,Apple recommended

    VikingOSX VikingOSX Oct 12, 2016 6:43 AM in response to immaterial
    Level 7 (21,500 points)
    Mac OS X
    Oct 12, 2016 6:43 AM in response to immaterial

    Apple only keeps the most current release of Pages in the OS X App Store, and this is now v6.0 which requires macOS Sierra. All releases of Pages older than v6.0 are no longer available from Apple, and cannot be downloaded again from your OS X App Store Purchased tab.

     

    You can continue to use Pages v5.5.3 on El Capitan, and ignore the “nagging” about needing a newer version of Pages (which you cannot install on El Capitan anyway). I can tell you from my own testing, that Pages v5.5.3 will run in macOS Sierra providing that you do not attempt to open a Pages document that was created, or edited by Pages v5.6 or later.

     

    A new (not used) Mac purchase should also permit one free copy of Pages from the OS X App Store, but due to the constraints of the first paragraph, you would have to update to macOS Sierra beforehand.

     

    Pages v6 will allow you to perform auto-capitalization of first word of sentence (in concert with new macOS Sierra feature), have multiple opened documents in tabs, and fixes hyperlinked, ToC page numbers in exported PDF. And, it introduces document collaboration... (yawn).

  • by babowa,

    babowa babowa Oct 12, 2016 8:25 AM in response to immaterial
    Level 7 (32,347 points)
    iPad
    Oct 12, 2016 8:25 AM in response to immaterial


    when I try to open documents created with my old Mac I am prompted to update Pages to a newer version

     

    So what version of Pages were those created with?

     

    And, if your old applications were ported over with Time Machine, please look in your Applications Folder. I have both an older version (4.3) in a folder "iWork" and the latest version (named simply "Pages") in that folder. By default, the OS will open (or try to open) any Pages document with the latest version. Note: once you open it with the latest version and edit it, you cannot go backwards with it. If you need to use the older version (if you have it), simply highlight one of your documents' icons, press the Command + I keys to see a get info window. Scroll down to "Open with" and choose Pages 4.3 (you'll see that the latest version is the default). If you want to use it with all your documents, choose "change all".

     

    Screen Shot 2016-10-12 at 8.23.59 AM.png

     

    FWIW, I use the older version (I prefer it).

  • by immaterial,

    immaterial immaterial Oct 13, 2016 10:45 AM in response to babowa
    Level 1 (4 points)
    Applications
    Oct 13, 2016 10:45 AM in response to babowa

    You are pointing right at my question: The files were created with Pages 5.6.2, which was already installed on my old Mac. Now, I ported everything (including the apps) over to my new Mac, but the version of Pages there now is the older one (5.5.3) which can't open my files.

     

    Btw: Meanwhile I updated OS-X to version 10.11.6 but this changed nothing.

  • by immaterial,

    immaterial immaterial Oct 13, 2016 10:47 AM in response to babowa
    Level 1 (4 points)
    Applications
    Oct 13, 2016 10:47 AM in response to babowa

    I verified… there's only Pages 5.5.3 on my new Mac.

  • by KiltedTim,

    KiltedTim KiltedTim Oct 13, 2016 10:49 AM in response to immaterial
    Level 9 (56,501 points)
    Mac OS X
    Oct 13, 2016 10:49 AM in response to immaterial

    Open the Mac App store and check for updates. Update Pages to the current version from there. It is not part of macOS and is not automagically updated when you update macOS.

  • by babowa,

    babowa babowa Oct 13, 2016 10:49 AM in response to immaterial
    Level 7 (32,347 points)
    iPad
    Oct 13, 2016 10:49 AM in response to immaterial

    That is a new one. So you're sure that you only have the 5.5.3 version on your new iMac?

     

    And, have you checked your Purchases section in the app store to see if the newer version is available for download?

  • by immaterial,

    immaterial immaterial Oct 14, 2016 1:13 AM in response to babowa
    Level 1 (4 points)
    Applications
    Oct 14, 2016 1:13 AM in response to babowa

    Yes. I also right clicked the document and chose "open with…" but there is only one version of Pages.

     

    I checked the puchases section. No updates.

  • by babowa,

    babowa babowa Oct 14, 2016 7:59 AM in response to immaterial
    Level 7 (32,347 points)
    iPad
    Oct 14, 2016 7:59 AM in response to immaterial

    And you did check your Applications folder - both under "iWork" folder and a separate listing for Pages app?

     

    You said that you purchased a new computer? Pages, etc. is included when you purchase a new one, but you must "accept" it in your Purchases section in the app store. If it does not, you need to address that with Apple - you have a warranty and 90 days of phone support, so I'd suggest you either call them or visit your nearest Genius Bar to get this sorted out. In case you purchased yours from an authorized reseller, make sure you have your receipt as proof.

     

    If the Mac is "new to you", but purchased used, then those apps are not included and only available if you purchase them.

  • by VikingOSX,

    VikingOSX VikingOSX Oct 14, 2016 8:14 AM in response to immaterial
    Level 7 (21,500 points)
    Mac OS X
    Oct 14, 2016 8:14 AM in response to immaterial

    Just to reiterate, even with OS X 10.11.6 on your Mac, you are marooned at v5.5.3, because the only version of Pages available from the App Store is now v6 — which requires macOS Sierra. Your Purchased tab Pages entry is now pointing to v6, not any prior Pages download.

     

    Rename your Applications : Pages (v5.5.3) to Applications : Pagesv5.5.3, and then bring that Applications : Pages (v5.6.2) on your older Mac over and place it in the new Macs Applications folder. Now, you can open documents created by v5.6.2.

  • by immaterial,

    immaterial immaterial Oct 15, 2016 4:33 AM in response to VikingOSX
    Level 1 (4 points)
    Applications
    Oct 15, 2016 4:33 AM in response to VikingOSX

    Ok, I'll try this one. But why rename and not overwrite?

  • by VikingOSX,

    VikingOSX VikingOSX Oct 17, 2016 8:37 AM in response to immaterial
    Level 7 (21,500 points)
    Mac OS X
    Oct 17, 2016 8:37 AM in response to immaterial

    You rename first, in case your copy of Pages v5.6.2 from another machine is damaged in the copying process. Once you are satisfied that Pages v5.6.2 copied from your older Mac works as expected, then you can backup/remove Pages v5.5.3.

     

    Its just CYA.