I got my new iPhone 6s under three weeks ago, and now the headphones only work out of out of one. Everytime I get a new pair of headphones this happens. I am very careful with my headphones since it happened the first time, and now I am unsure why it keeps happening. I just would like to know if apple will replace them. I literally just got them.
iPhone 6s, iOS 10.0.2
Hi
The EarPods are covered under Apple's One-Year Limited Warranty against defects in materials and workmanship, but not against accidental damage or misuse.
Contact Apple Support (mail-in service may be available) or make a Genius Bar reservation to arrange for them to be checked by Apple and, if eligible, repaired or replaced under warranty:
I'm afraid that no-one here can tell you what Apple will decide (this is a user-based community).
When ever you disconnect a cable of any kind never pull the wire pull the connector otherwise you will dsmage the cable
Will Apple replace broken headphones?
