satyakeerthifromhyderabad
Level 1 (4 points)
iTunes

Q: itunes launch failure

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: iTunes.exe

  Application Version: 12.3.3.17

  Application Timestamp: 56ed1c3e

  Fault Module Name: CoreAudioToolbox.dll

  Fault Module Version: 7.10.7.0

  Fault Module Timestamp: 57860760

  Exception Code: c000001d

  Exception Offset: 00000000005f96d0

  OS Version: 6.1.7600.2.0.0.256.1

  Locale ID: 1033

  Additional Information 1: 86a5

  Additional Information 2: 86a599f99c7c0b061be0ac10bc599c0b

  Additional Information 3: abbd

  Additional Information 4: abbdf07538ce24257b32630514315524

 

 

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

 

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

laptop, Windows 7

Posted on Oct 12, 2016 11:53 AM

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satyakeerthifromhyderabad

Q: itunes launch failure

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  • Helpful answers

  • by turingtest2,

    turingtest2 turingtest2 Oct 12, 2016 12:00 PM in response to satyakeerthifromhyderabad
    Level 10 (88,328 points)
    Apple TV
    Oct 12, 2016 12:00 PM in response to satyakeerthifromhyderabad

    Such errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. CoreAudioToolbox.dll is part of Apple Application Support and can normally be found in

    • C:\Program Files\Common Files\Apple\Apple Application Support or
    • C:\Program Files (x86)\Common Files\Apple\Apple Application Support

    where the name of the Program Files folder may vary by region.

     

    For general advice see Troubleshooting issues with iTunes for Windows updates.

     

    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.

     

    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.

     

     

    Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.

     

     

    tt2