Why does my iPhone 7+ reboot itself multiple times a day? Have anyone else this issue?

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Level 1

11 points

Why does my iPhone 7+ reboot itself multiple times a day? Have anyone else this issue?

So basically, my phone reboots itself randomly, multiple times a day. It's a brand new iPhone 7+, and it's a bit frustrating. looking for any help I can get

iPhone 7 Plus, iOS 10.0.2

Posted on Oct 12, 2016 12:59 PM

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Answer 1

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Carolyn Samit

Level 10

165,615 points

Oct 12, 2016 1:19 PM in response to pontus8

Make sure that your device has the latest version of iOS and that your apps are up to date. If you still need help after updating, contact Apple Support.

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

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Answer 2

pontus8 Author

Level 1

11 points

Oct 12, 2016 1:21 PM in response to Carolyn Samit

Everything is updated, atleast what I can see. I'll talk to the support tomorrow, thanks for the response!

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Answer 3

Hard31

Level 1

9 points

Nov 4, 2016 5:03 AM in response to pontus8

I've had the same issue recently. Did you get your issue resolved? I spoken to a Senior Advisor and they want me to take to a Apple Store for a diagnostic but the issue is I've been down this wrong before with my iPhone 7 Plus and in my opinion the only thing they going to say that my phone is fine. I've gone through several restored on this phone is ridiculous for it to be a new iPhone and it seem you have to go though **** and hot water before you get it replaced.

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Answer 4

pontus8 Author

Level 1

11 points

Nov 4, 2016 5:15 AM in response to Hard31

Hello Hard31!

Well my phone seem to have stopped doing the reboot thingy by itself. I think the new updates have something to do with it, but I didn't do anyhing special to resolve the issue, since I figured they would say the same to me as you said yourself. Update and see if that works out for you, otherwise you should probably go to the store and have it fixed.

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