gretchenmw
Level 1 (9 points)
iPhone

Q: My texts are sent in English arrive in Chinese

I recently updated my iPhone 6 to IOS 10.0.2.  Since then, I've had 2 people tell me that my texts that were typed in English are arriving on their end in Chinese (or something that looks like Chinese).

One user has a Moto phone, the other a Samsung Galaxy.   I do text successfully to other non-Iphone users, at least to my knowledge.

I've checked the default language on my phone and it is English.

Any suggestions on what could be the cause and solution to this weird problem?  Thanks!

iPhone 6, iOS 10.0.2

Posted on Oct 12, 2016 11:44 AM

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gretchenmw

Q: My texts are sent in English arrive in Chinese

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  • by Tom Gewecke,

    Tom Gewecke Tom Gewecke Oct 12, 2016 12:16 PM in response to gretchenmw
    Level 9 (79,528 points)
    Oct 12, 2016 12:16 PM in response to gretchenmw

    TThis sounds like a possible encoding glitch, usually a carrier issue.

  • by Briansyddall,

    Briansyddall Briansyddall Oct 12, 2016 12:26 PM in response to gretchenmw
    Level 6 (9,350 points)
    Apple Watch
    Oct 12, 2016 12:26 PM in response to gretchenmw

    Hi

    Have you tried to send a text to your own iPhone ?

    Cheers

    Brian

  • by gretchenmw,

    gretchenmw gretchenmw Oct 13, 2016 8:09 AM in response to Briansyddall
    Level 1 (9 points)
    iPhone
    Oct 13, 2016 8:09 AM in response to Briansyddall

    Thanks for your response, Brian.  Yes, no problems with texting to myself.  And most people are getting texts from me in English.  Just 2 people who are not, but can't pinpoint when it will go through to them in English or Chinese.  Sometimes it works and other times it's Chinese.  We thought maybe length of text was an issue, but tested that theory and not true.  Any other theories are appreciated!

  • by gretchenmw,

    gretchenmw gretchenmw Oct 13, 2016 8:08 AM in response to Tom Gewecke
    Level 1 (9 points)
    iPhone
    Oct 13, 2016 8:08 AM in response to Tom Gewecke

    Thanks, Tom.  I'll check into that.

  • by AimzCheer,

    AimzCheer AimzCheer Oct 14, 2016 8:48 AM in response to gretchenmw
    Level 1 (4 points)
    iPhone
    Oct 14, 2016 8:48 AM in response to gretchenmw

    My mom's iphone 6 is having the same problem and it started today 10/14/16.  One answer mentioned it being a carrier issue -- she is on AT&T, are you also?  I had her restart her phone and hope that fixes it.  She is also texting to a non-iphone user so it's text not imessage.

  • by Tom Gewecke,

    Tom Gewecke Tom Gewecke Oct 14, 2016 9:05 AM in response to AimzCheer
    Level 9 (79,528 points)
    Oct 14, 2016 9:05 AM in response to AimzCheer

    What is the carrier of the non-iphone user?  That is more likely a problem than att.

  • by AimzCheer,

    AimzCheer AimzCheer Oct 14, 2016 9:13 AM in response to Tom Gewecke
    Level 1 (4 points)
    iPhone
    Oct 14, 2016 9:13 AM in response to Tom Gewecke

    I don't know what the carrier is but there seems to be a lot of postings on here in the last few days with the same issue! I'll try to find out.

  • by EvilGorilla,

    EvilGorilla EvilGorilla Oct 14, 2016 6:49 PM in response to gretchenmw
    Level 1 (4 points)
    iPhone
    Oct 14, 2016 6:49 PM in response to gretchenmw

    My wife and I are both having this problem on our iPhones. It started last night, 10/13/2016.

     

    Most texts are fine, but texts to two different friends have been sent in English and arrive in Chinese on more than one occasion now. It does not translate on Google.

     

    One has an iPhone, the other an Android. Both of us are on current iOS. We are using AT&T.

     

    Looking for ideas also.

  • by annerae63,

    annerae63 annerae63 Oct 15, 2016 5:38 PM in response to gretchenmw
    Level 1 (8 points)
    Mac OS X
    Oct 15, 2016 5:38 PM in response to gretchenmw

    Same here.  I have had trouble with two people that I text daily.  We're all on AT & T but one has Samsung and the other Moto.

  • by megsasaurus.rex,

    megsasaurus.rex megsasaurus.rex Oct 16, 2016 2:26 PM in response to gretchenmw
    Level 1 (4 points)
    Oct 16, 2016 2:26 PM in response to gretchenmw

    I am also having this issue, starting 10/15/16. Same issues as everyone else: only 2 people receive text messages in Chinese (so far), and it's intermittent. I have since signed up for two-step verification, but still have this issue.

  • by RELWOB,

    RELWOB RELWOB Oct 16, 2016 5:37 PM in response to gretchenmw
    Level 1 (4 points)
    Oct 16, 2016 5:37 PM in response to gretchenmw

    I'm having this same issue with one of my friends. I did some looking around on various support communities, sorry if this breaks any rules here, but I saw on AT&T that its the emojis that are causing that to happen. I looked and sure enough, all of my texts that my friend said arrived in chinese had emojis in them. I wouldn't use them until its fixed on whoever's end.

  • by Ambw,

    Ambw Ambw Oct 18, 2016 10:02 AM in response to gretchenmw
    Level 1 (4 points)
    iPhone
    Oct 18, 2016 10:02 AM in response to gretchenmw

    I am having the exact same issue except I will add that both the texts in question were sent via the iMessage app on my macbook pro.   Neither of the recipients uses an iphone so they must have transmitted via my cell carrier (ATT).

     

    One of the recipients copied and pasted the message back to me and it looked like this:  䁈䁥䁹䀠䁴䁨䁥䁲䁥䀠䀭䀠䁗䁯䁵䁬䁤䀠䁬䁯䁶䁥䀠䁴䁯䀠䁳䁴䁯䁰䀠䁢䁹䀠䁡䁮䁤䀠䁳䁡䁹䀠䁨䁥䁬䁬䁯䀬䀠䁳䁥䁥䀠䁹䁯䁵䀠䁡䁮䁤䀠䁹䁯䁵䁲䀠䁰䁬䁡䁣䁥䀠䁳䁯䁭䁥䀠䁴䁩 䁭䁥䀠䁳䁯䁯䁮…䁗䁨䁡䁴䀠䁤䁯䁥䁳䀠䁮䁥䁸䁴䀠䁷䁥䁥䁫䀠䁬䁯䁯䁫䀠䁬䁩䁫䁥䀿䀠䀠䁍䁡䁹䁢䁥䀠䁡䁦䁴䁥䁲䁮䁯䁯䁮䀠䁣䁯䁦䁦䁥䁥䀠䀨䁩₉䁬䁬䀠䁢䁲䁩䁮䁧䀠䁴䁨䁥䀠䁣 䁡䁫䁥䀩䀠䁯䁲䀠䁡䀠䁧䁬䁡䁳䁳䀠䁯䁦䀠䁷䁩䁮䁥䀠䀨䁉₉䁬䁬䀠䁢䁲䁩䁮䁧䀠䁴䁨䁥䀠䁷䁩䁮䁥䀩䀠䁯䁮䁥䀠䁥䁶䁥䁮䁩䁮䁧䀿䀠䀠䁌䁥䁴䀠䁭䁥䀠䁫䁮䁯䁷䀠䀭䀠䁁

  • by Tom Gewecke,

    Tom Gewecke Tom Gewecke Oct 18, 2016 10:22 AM in response to Ambw
    Level 9 (79,528 points)
    Oct 18, 2016 10:22 AM in response to Ambw

    It's not really chinese but English utf-8 being read as if it were utf-16.  The message starts out

     

    "Hey there - Would love to stop by and say hello, see you and your place some ti me soon &What does next week look like?"

     

    No idea what is causing this for everyone...

  • by deborahfromtopeka,

    deborahfromtopeka deborahfromtopeka Oct 19, 2016 9:32 AM in response to RELWOB
    Level 1 (4 points)
    Oct 19, 2016 9:32 AM in response to RELWOB

    I'm having the same trouble everyone is talking about 10/19/16. I looked back and most contained emoji's, but not ALL. Randomly texts sent in English arrive in what looks like Chinese lettering.  Some texts are OK, never know when it's going to happen.  I have AT&T as well as the friend I text the most.

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