Q: iTunes could not connect to iPhone
I haven't backed up my photos etc to my Mac mini since upgrading my iPhone 6 to iOS 10.0.2.
Now when I connect my iPhone to my Mac mini I get the error message: "iTunes could not connect to the iPhone because an invalid response was received from the device".
I have a 2006 Macmini1,1 runnning Mac OS X 10.6.8, iTunes 11.4 and iPhoto '11 (version 9.2.3) and have never had any previous problems. iPhoto recognises the iPhone but "Photos in the Camera Roll cannot be viewed or imported because the iPhone is locked with a passcode".
Does iPhone iOS 10 work with OS X 10.6.8 and iTunes 11.4 please?
Mac mini (Early 2006), Mac OS X (10.6.8), 2GB ram
Posted on Oct 12, 2016 12:59 PM
redmelons wrote:
Does iPhone iOS 10 work with OS X 10.6.8 and iTunes 11.4 please?
No. This is your issue.
iOS 10 requires iTunes 12.5.1 or later to communicate to it. iTunes 12.5.1 requires OS X 10.9.5 or later. (The current Mac OS is 10.12 Sierra.).
You should, in the future, keep the Mac up to date on a regular basis.
For right now, upgrade to MacOS Sierra if your hardware can handle it.
How to get macOS Sierra - Apple Support
Then open the App Store and do all updates, and you can use iTunes 12.5.1.
Of course, jumping from OS X 10.6 Snow Leopard, which is now over seven years old, to Sierra is a massive jump. Software may break, other software will have undergone tremendous changes.
UPDATE - I now see you said you have a 2006 Mac Mini. That machine cannot run OS X Sierra. Mac Mini must be mid-2010 or later to run Sierra.
UPDATE 2 - I see you cannot even upgrade a 2006 Mac Mini to OS X 10.8 Mountain Lion, which would be your gateway to attempting to upgrade to OS X 10.9 Mavericks, so you are just plain out of luck. This machine can never communicate to iOS 10 devices.
Posted on Oct 12, 2016 1:59 PM