How to know if this iphone 7 supports facetime without opening the seal ?

My Model Number is AE but FaceTime does not work in Sri Lanka. Why would that be???

Because:

King Penguin wrote:

If the model number has AB, AE, or possibly AH just before the slash and you intend to use the iPhone in Saudi Arabia, the United Arab Emirates, or in any country where the native iPhones have different letters before the slash, it won't have FaceTime.

iPhones with AE in their model number cannot have Facetime except in very specific carriers in the Middle East in countries that enable it.

You may be from Sri Lanka, but the model you provided indicates the iPhone is meant for the Middle East where Facetime is banned in some countries and restricted to specific carriers in other specific countries.

Outside of those carriers in those specific counties that iPhone will not have Facetime.

All iPhones have FaceTime but FaceTime and FaceTime audio calling might not be available for all countries, regions, or carriers.

If the model number has AB, AE, or possibly AH just before the slash and you intend to use the iPhone in Saudi Arabia, the United Arab Emirates, or in any country where the native iPhones have different letters before the slash, it won't have FaceTime.

(145308)

As I understand it iPhones sold in Jordan, Qatar, Saudi Arabia, or the United Arab Emirates cannot use Facetime because it is forbidden by law, and furthermore cannot use Facetime even if removed to a country which does allow it.

According to Apple's Knowledge Base, that applies in Pakistan as well, but not Jordan or Qatar.

(145309)

Again, it is the model number that you need to be concerned with. Look for the AB, AE, or AH as Neil indicated above.

Cheers,

GB

That model is for the US market, and most likely it is carrier locked.

stedman1 wrote:

That model is for the US market, and most likely it is carrier locked.

If that's the case OP will not be able to FaceTime, CallTime or TextTime.😝

venom8871 wrote:

Well here is the problem the phone is bought from saudi arabia but some phones in the above mentioned conturies are smuggled from another countries such as the US and UK but is there is any website i can put the serial on to find out

If you bought it from an Authorized Apple reseller, it won't have facetime as they are the only ones plugged into Apple's official supply chain and thus their devices are preconfigured to conform with local law.

Whenever you buy from a non-Authorized reseller, anywhere, all bets are off as to just what you are buying. Since by definition, an unauthorized reseller has no access to Apple OEM supply, you have no idea of where they obtained the devices they are selling, what condition they are in, or even when they were originally purchased (somewhere) and the warranty began to expire. Buying from an unauthorized reseller is really no different than buying used from a private party - you pay your money and you take your chances.

My Model Number is AE but FaceTime does not work in Sri Lanka. Why would that be???

Guys I'm from Sri Lanka so there is no chance of such mishaps

Sent from my iPhone

Not sure what you mean by "mishaps", but the device that you provided the model number for is an Arab Emirates iPhone model. It will never have FaceTime.

Sorry,

GB