-
All replies
-
Helpful answers
-
-
Oct 13, 2016 1:55 AM in response to Allan Eckertby bilallibra123,EtreCheck version: 3.0.6 (315)
Report generated 2016-10-13 10:50:11
Download EtreCheck from https://etrecheck.com
Runtime 2:08
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
MacBook Air (13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Air - model: MacBookAir7,2
1 1.6 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 64
Intel HD Graphics 6000
Color LCD 1440 x 900
OS X Yosemite 10.10.5 (14F1912) - Time since boot: about 6 hours
APPLE SSD SM0128G disk0 : (121,33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 120.12 GB (82.74 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
[not loaded] 5 Apple tasks
[loaded] 144 Apple tasks
[running] 63 Apple tasks
[not loaded] 47 Apple tasks
[loaded] 136 Apple tasks
[running] 78 Apple tasks
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-08-10) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-08-10) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-08-10) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-13) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-07-09) [Support]
[loaded] com.apple.FolderActions.folders.plist (2016-01-28)
[loaded] com.google.keystone.agent.plist (2016-08-10) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail Application (/Applications/Mail.app)
FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-06-19) [Support]
QuickTime Plugin: 7.7.3 (2016-09-12)
AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-02-26) [Support]
AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-02-26) [Support]
Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-19) Outdated! Update
Default Browser: 600 - SDK 10.10 (2016-05-16)
SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]
None
Time Machine not configured!
65% mds
33% mdworker(7)
14% kernel_task
5% WindowServer
3% fontd
848 MB Google Chrome Helper(16)
560 MB kernel_task
168 MB com.apple.WebKit.WebContent(20)
123 MB Microsoft Word
119 MB mdworker(7)
382 MB Free RAM
3.62 GB Used RAM (984 MB Cached)
146 MB Swap Used
Oct 13, 2016, 03:51:03 AM Self test - passed
Oct 13, 2016, 12:36:22 AM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-10-13-003622_[redacted].cpu_resource.diag [Details]
/Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Oct 12, 2016, 12:29:40 AM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-10-12-002940_[redacted].cpu_resource.diag [Details]
Oct 12, 2016, 12:28:11 AM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-10-12-002811_[redacted].hang
Oct 12, 2016, 12:24:36 AM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-10-12-002436_[redacted].cpu_resource.diag [Details]
Oct 12, 2016, 12:15:24 AM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-10-12-001524_[redacted].cpu_resource.diag [Details]
Oct 11, 2016, 12:48:36 PM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-10-11-124836_[redacted].cpu_resource.diag [Details]
-
Oct 13, 2016 2:07 AM in response to Allan Eckertby bilallibra123,Dear Allan,
thanks for your help. please check the report.