Q: iTunes wont back up my iPhone 6.. HELP!!!

For some reason my iPhone can not be backed up in iTunes.

When ever I plug up my device to my laptop iTunes recognizes it then i proceed to do a backup, it starts then I get this error message :iTunes could not back u the iPhone because not enough space is available on this computer. (Removing files and emptying the trash will free up additional space.)

After receiving this message I erased the backups which freed up more than 100gb and emptied the trash.

And still no luck!!!

My Laptop(MacBookPro2016) and iPhone 6 are both up to date.

Some one please help me!!!

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Oct 12, 2016 10:05 PM

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Q: iTunes wont back up my iPhone 6.. HELP!!!

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by gail from maine,

gail from maine Oct 12, 2016 10:07 PM in response to R. Yamasaki
Level 7 (27,086 points)

iCloud

Oct 12, 2016 10:07 PM in response to R. Yamasaki

Did you try rebooting the Mac before trying the backup again?

Cheers,

GB
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by R. Yamasaki,

R. Yamasaki Oct 12, 2016 10:22 PM in response to gail from maine
Level 1 (8 points)

iTunes

Oct 12, 2016 10:22 PM in response to gail from maine

Hi Gail,

Yes I did multiple times. Really odd because of all the free space i have now.
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by gail from maine,

gail from maine Oct 13, 2016 8:02 AM in response to R. Yamasaki
Level 7 (27,086 points)

iCloud

Oct 13, 2016 8:02 AM in response to R. Yamasaki

Try resetting the phone as well: Hold the Home and Power buttons at the same time and continue to hold them until the Apple appears (up to 30 seconds). Once the reset is complete the Lock Screen will display. Try the backup again.

If it still gives you the error, can you back up to iCloud?

Cheers,

GB
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Q: iTunes wont back up my iPhone 6.. HELP!!!

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by gail from maine,

by R. Yamasaki,

by gail from maine,

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