Wow, I thought I was going crazy. I have never gotten a scratch on any of my I-phones before.
I picked up my 7 Plus on a Saturday night, did not even have it long
enough to completely do a full restore on it and
I notice what I thought was a crack Sunday morning.
Devastated and confused I took it back to Apple in Grand Central where
I purchased it. They told me it was not a crack but rather a scratch.
I told them I barely had the phone 24 hours. They said
maybe the keys in your pocket,(I don't put keys in my pocket, they get attached to my back pack)
He said maybe the roughness of my jeans (really!!!!??????)
I told them I wear scrubs all day (softest material) then
they said maybe a pebble. A pebble? Where is my phone going to connect with a pebble?
Get the F out!!!!!!
I am highly disappointed with the whole ordeal. My screen
now looks like an old man's wrinkled face.
Their best answer was to replace the screen for 29.00
but this is not a great option if within two weeks the scratches
are insane.
Really makes me think about choosing another brand.