Q: Email used for Apple ID terminated

The email I have signed up as my Apple ID has been terminated because I no longer want to use the account. Now I am unable to update my apps because when I key in my ID and password, it is not valid. Please help!

Posted on Oct 13, 2016 2:00 AM

I have this question too

King_Penguin

Level 10 (135,725 points)

iTunes

If you can’t try and unlock the account yourself (you don't get an option on http://iforgot.apple.com to reset the account by answering the account's security questions ? then contact Support in the country where you are (and which is therefore the country on your account) : Contact Apple for help with Apple ID account security

If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

And then log out anywhere that you are using the account and back in

Posted on Oct 13, 2016 4:36 AM

Q: Email used for Apple ID terminated

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by King_Penguin,

King_Penguin Oct 13, 2016 2:13 AM in response to jliew
Level 10 (135,725 points)

iTunes

Oct 13, 2016 2:13 AM in response to jliew

If you mean that you want to change the primary email address on an account : Change your Apple ID - Apple Support
After changing it : What to do after you change your Apple ID email address or password - Apple Support
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by jliew,

jliew Oct 13, 2016 4:03 AM in response to King_Penguin
Level 1 (5 points)

iOS Apps

Oct 13, 2016 4:03 AM in response to King_Penguin

Thanks King_Penguin for the response!

When I tried to login using my Apple ID (which the email has already long been terminated), it says that my account is locked. When I press Unlock my Account, I got directed to another page which says Select how you want to unlock. There is only ONE option, which is to Get an email. But my email account has already been shut down so there is no way I can login.

Please help! Thank you!!
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by King_Penguin,Apple recommended

King_Penguin Oct 13, 2016 4:36 AM in response to jliew
Level 10 (135,725 points)

iTunes

Oct 13, 2016 4:36 AM in response to jliew

If you can’t try and unlock the account yourself (you don't get an option on http://iforgot.apple.com to reset the account by answering the account's security questions ? then contact Support in the country where you are (and which is therefore the country on your account) : Contact Apple for help with Apple ID account security

If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

And then log out anywhere that you are using the account and back in
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Q: Email used for Apple ID terminated

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by King_Penguin,

by jliew,

by King_Penguin,Apple recommended

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