Underscore sign doesn't display in keypad

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Level 1

8 points

Underscore sign doesn't display in keypad

The underscore sign in my ipad mini 2 keypad doesn't display while signing in to my email address. But the sign does show up in the keypad when I write my password. How do I access the underscore sign while writing my email address?

Here are the screen shots of the keypad:

First screen shot is the one where the '_' sign is not displayed above '123', where it should be displayed, when I try to write my email address:

The second screen shot is the where the '_' sign is displayed when I write the password.

So my question is how do I get the '_' sign to appear when I'm trying to write my email address?

iPad Mini, iOS 9.3.5

Posted on Oct 13, 2016 3:57 AM

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Answer 1

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Demo

Level 10

166,513 points

Oct 13, 2016 4:08 AM in response to Luitnoi

I Don't use Yahoo mail but I went to the log in screen, tapped on the email field and this is what popped up on my keyboard.

The device and iOS recognizes that field as an email entry text field and you should see what I see. Let me add that I am using the US, English, QWERTY keyboard. This is on my iPad Air 2 running iOS 10.0.2

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Answer 2

Luitnoi Author

Level 1

8 points

Oct 13, 2016 5:22 AM in response to Demo

I do see it now! I never looked down right. Actually, I'm used to Android keypad, where the symbols are in the 'secondary' keypad, not in the primary one. Also, I contacted Apple support and the guy kept telling me to look above '123', and I kept telling him the symbol isn't there, before he abruptly terminated the chat. Anyways, thanks for helping out.

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Answer 3

Demo

Level 10

166,513 points

Oct 13, 2016 5:51 AM in response to Luitnoi

You're welcome.

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