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Q: I cant get Siri to work after I just updated to Sierra
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Oct 14, 2016 5:53 PMby sterling r,Good evening, Ericbones,
Thanks for your question. If Siri is not responding after you updated to macOS Sierra, let's restart your MacBook Pro and then review the settings for Siri:
Use Siri on your Mac
- Siri on Mac requires macOS Sierra.You can also use Siri on iPhone, iPad, or iPod touch, Apple Watch, and Apple TV.
- If Siri can't connect to the network or asks you to try again in a little while, check your Internet connection.
- If Siri appears not to hear you speak, check your microphone selection in Siri preferences. If necessary, test with a different microphone, such as the microphone in your Apple Earphones.
- If Siri appears to hear you but not understand you, make sure that your language and dialect is selected in Siri preferences.
Change Siri settings
Go to System Preferences and click Siri. In Siri Preferences, you can:
- Turn Siri on or off
- Change the language or dialect that Siri expects you to use
- Change the gender and dialect of the voice that Siri uses when speaking to you
- Turn on voice feedback to hear Siri's results
Ask Siri a question
Click the Siri icon
in the menu bar or Dock. Siri asks "What can I help you with?" Then say what you need:
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To learn about Siri's capabilities on the Mac, just ask Siri "What can you do?"Click the Siri icon
again or click
in the search result to ask another question. Siri remains open on your desktop in front of any other apps, or you can close the window with a swipe. To ask Siri a question, you can instead hold down both the Command (⌘) key and Space bar until Siri asks, "What can I help you with?"
If Siri is still not responding to you, check the following:
System Preferences > Sound > Input tab - Is internal microphone enabled?
System Preferences > Parental Controls - are there any restrictions enabled for Siri?
You can also restart your computer in safe mode to rule out conflicting software or settings:
macOS Sierra: Start up in safe mode
And finally, create a new administrative user account to make sure the issue isn't tied to your main account.
How to test an issue in another user account on your Mac
Ericbones, Siri is one of the highlights of our new OS, and we want to get this feature working for you. So, if these initial troubleshooting steps don't get her talking to you, please reply back and we'll investigate further with you.
Take care.
