amirgelman
Level 1
(5 points)
Q: iMac runs way too slow + EtreCheck inside
hey all,
when using Adobe illustrator or final cut - everything just moves slow or loads up very slow, like - when loading a project in adobe software even if its a bit heavy it still takes way too long for it to save or to load.
what is the problem here? not strong enough CPU? not enough RAM? not using a pure SSD?
help please!!
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-14 07:51:42
Download EtreCheck from https://etrecheck.com
Runtime 2:12
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
iMac (Retina 5K, 27-inch, Late 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac17,1
1 3.2 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
AMD Radeon R9 M380 - VRAM: 2048 MB
iMac 5120 x 2880
macOS Sierra 10.12 (16A323) - Time since boot: about 2 hours
APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Amir El-Capitan (disk0s4) /Volumes/Amir El-Capitan : 98.84 GB (75.63 GB free)
Recovery HD (disk0s5) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / [Startup]: 922.50 GB (470.11 GB free)
Core Storage: disk1s2 23.55 GB Online
Core Storage: disk0s2 899.85 GB Online
APPLE SSD AP0032H disk1 : (24 GB) (Solid State - TRIM: Yes)
EFI (disk1s1) <not mounted> : 315 MB
Boot OS X (disk1s3) <not mounted> : 134 MB
Macintosh HD (disk2) / [Startup]: 922.50 GB (470.11 GB free)
Core Storage: disk1s2 23.55 GB Online
Core Storage: disk0s2 899.85 GB Online
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Syncrosoft eLicenser
HP Deskjet 2540 series
CME Xkey
Apple Inc. thunderbolt_bus
Anywhere
[not loaded] 7 Apple tasks
[loaded] 164 Apple tasks
[running] 100 Apple tasks
[not loaded] 41 Apple tasks
[loaded] 158 Apple tasks
[running] 104 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-10-09) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-10-13) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-10-09) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-10-13) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-10-13) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-10-09) [Support]
[running] com.adobe.agsservice.plist (2016-10-09) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2016-10-11) [Support]
iTunesHelper יישום (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox יישום (/Applications/Dropbox.app)
AdobePDFViewerNPAPI: 15.017.20050 - SDK 10.11 (2016-06-30) [Support]
AdobePDFViewer: 15.017.20050 - SDK 10.11 (2016-06-30) [Support]
QuickTime Plugin: 7.7.3 (2016-09-14)
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-09) [Support]
None
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 922.50 GB Disk used: 452.40 GB
Destinations:
AmirGelman [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 452.40 GB X 3)
31% Final Cut Pro
8% WindowServer
7% kernel_task
3% sysmond
2% fontd
1.00 GB kernel_task
901 MB com.apple.WebKit.WebContent(6)
713 MB Final Cut Pro
434 MB Finder
180 MB WindowServer
375 MB Free RAM
7.63 GB Used RAM (1.46 GB Cached)
101 MB Swap Used
Oct 14, 2016, 07:45:50 AM ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-10-14-074550_[redacted].cra sh
com.adobe.cep.CEPHtmlEngine - /Applications/Adobe Illustrator CC 2015.3/Adobe Illustrator.app/Contents/MacOS/CEPHtmlEngine/CEPHtmlEngine.app/Contents/MacOS/C EPHtmlEngine
Oct 14, 2016, 05:08:51 AM Self test - passed
Oct 13, 2016, 07:05:46 PM ~/Library/Logs/DiagnosticReports/QuickLookUIHelper_2016-10-13-190546_[redacted] .crash
com.apple.quicklook.ui.helper - /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/Resources/QuickLookUIHelper.app/Contents/MacOS/QuickLookUIHe lper
Oct 12, 2016, 08:54:08 PM /Library/Logs/DiagnosticReports/ZeniMax Online Studios Launcher_2016-10-12-205408_[redacted].cpu_resource.diag [Details]
/Applications/Zenimax Online/Launcher.app/Contents/MacOS/ZeniMax Online Studios Launcher
Oct 11, 2016, 12:49:56 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-11-124956_ [redacted].crash
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Oct 11, 2016, 10:20:53 AM /Library/Logs/DiagnosticReports/ZeniMax Online Studios Launcher_2016-10-11-102053_[redacted].cpu_resource.diag [Details]
iMac (Retina 5K, 27-inch, Late 2015), iOS 10.0.2, null
MichelPM
Level 6
(14,255 points)
I"m going to state that your iMac needs more RAM installed.
The newest Mac OSes use a lot more computer resources.
Apple only installs enough base RAM to allow their OSes to run nominally smooth.
8 GBs of RAM is enough to run macOS Sierra at that is it!
You will need to install more RAM to run Adobe applications and Final Cut.
Your iMac is simply starved for RAM resources.
Your year and model iMac can take, at least, up to 16 GBs of RAM.
Correct and reliable Mac RAM can ONLY be purchased from online Mac RAM sources Crucial memory (crucial.com) or OWC (macsales.com).
https://eshop.macsales.com/shop/memory/iMac/Retina-5K2015/DDR3L
RAM should be relatively easy to install.
https://eshop.macsales.com/shop/memory/iMac/Retina-5K2015/DDR3L
Good Luck!
