DyreLogan

Q: I have a question about iphone 7

I plan on buying the iPhone 7 Plus this December as I am reading and hearing all the good things about it. However, there are a few issues I need to know before I buy. I have watched reviews on YouTube from credible sources with millions of subscribers that have claimed that the new iPhone 7 hisses and clicks and makes noticeable noises inside the unit. I was wondering if this is a design flaw that Apple tends to fix soon or is it a normal thing? Also, I heard about batteries catching fire or exploding. I have not owned an iPhone since the 5, which is still working perfectly for my wife and I am wondering if I ought to wait for iPhone 7S or something due to the above mentioned reasons. I just don't want to buy a phone and have these abnormal issues with it that are not going on with any other companies phones. Thank you for your help.

iPad Mini, iOS 9.3.1, iPad Mini 4

Posted on Oct 14, 2016 6:20 AM

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Q: I have a question about iphone 7

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  • by Michael Black,

    Michael Black Michael Black Oct 14, 2016 6:32 AM in response to DyreLogan
    Level 7 (25,306 points)
    Oct 14, 2016 6:32 AM in response to DyreLogan

    My iphone 7 is fine, and I've not heard a single report of an iPhone 7 battery fire or explosion.

     

    In these YouTube reviews, do the reviewers actually offer any numbers or proportion of shipped units with the problems their particular test unit experienced?  YouTube subscriber numbers is not a real measure of credibility of the information, especially in a review of a single device out of many.

     

    Apple ships millions of iPhones every quarter. Some of those will always experience issues as that is just a function of the law of large numbers.  And the millions of happy iPhone 7 users are not the ones making videos and posting reviews, or posting at all since they have no issues.  Quite honestly, you can find negative internet reviews for every single consumer product available in the world, and certainly for every single iPhone model every released.  Yet clearly there are also many happy users of all of them - you just won't see them posting on the internet.

  • by callaway,

    callaway callaway Oct 14, 2016 6:32 AM in response to DyreLogan
    Level 1 (57 points)
    Mac OS X
    Oct 14, 2016 6:32 AM in response to DyreLogan

    Hi.  I have the 7 Plus but don't have any of the issues you're referring to.  I upgraded from a 6 and was planning on upgrading to 6s Plus when my contract expired, which coincided with the release of the 7 Plus so I figured what the heck... I'll get the 7 Plus.  It's a great phone, but since you seem willing to wait for something I'd recommend waiting until next year for the 8.  I upgraded my wife's 6 to a 7 Plus also, but we're STILL waiting for that one to ship.  The Rose Gold apparently is not available yet. 

     

    Good luck!

  • by IdrisSeabright,Helpful

    IdrisSeabright IdrisSeabright Oct 15, 2016 10:21 PM in response to DyreLogan
    Level 9 (59,694 points)
    iPhone
    Oct 15, 2016 10:21 PM in response to DyreLogan

    DyreLogan wrote:

     

    I have watched reviews on YouTube from credible sources with millions of subscribers

    Just because a YouTube channel has millions of subscribers doesn't say anything about its credibility. I'd consult the reviews on a site such as CNET.com. They don't especially like Apple so they tend to be a bit hard on them but, at least you can look at the ads and determine their biases. David Pogue is involved in the Yahoo tech site so I'd give it points for that.

  • by DyreLogan,

    DyreLogan DyreLogan Oct 14, 2016 10:44 PM in response to IdrisSeabright
    Level 1 (95 points)
    Apple Music
    Oct 14, 2016 10:44 PM in response to IdrisSeabright

    Well, they were two separate reviewers that have no affiliation with one another, are pretty popular reviewers, and both have come forth with this issue regarding the iPhone making noise. Both are die hard Apple fans and appear to have access to the latest Apple tech before it comes out. I don't know if Apple sends them multiple devices to review (one reviewer reviewed 5 iPhone 7's, two 7 Plus' and three 7's, and all the various colors) Or if they pretty much making the big bucks on YouTube and can afford all these phones and devices.

     

    As for the battery exploding, I read that within Apple News through one of the news sources I follow, forget which one, but it was a tech site, legitimate. It just seems odd to me that I am following two separate reviewers that have posted videos showing the odd sounds and clicking coming from the iphones they were reviewing. One of the reviewers, DetroitBorg, had posted just the sound coming from one of his. The other reviewer posted a video and his puzzled reaction as he raised the phone to the mic so we could hear what he was. TechSmartt is that reviewers page.

     

    i have not had the best of luck with phones and have actually had to return brand new models of various phones back to where I got them over the years because of various issues. The Note 4 was the most recent one where the battery wouldn't last a day, but when I returned it the new phone I got lasted as it ought to. The iPhones I returned were the iPhone 4 and 5 which also had battery life issues.

     

    I plan on buying the phone in America and bring it back to Thailand where I'm living so you can see how I'm being very cautious in what I'll be buying, because there will be no returns once I'm across seas. I haven't been home in two and a half years and plan on buying the phone through a Verizon plan, since it doesn't come out here until December, and Thai phone companies make foreigners buy phones outright as they don't have plans for foreigners here, only for Thai people, which is understandable.

     

    I have been researching the iPhone 7 Plus and am anxious to get it but I will only have three weeks in the States to use it and return it if I encounter any issues. I have even picked out a case for the phone and plan on buying it before coming to the States in December. I dont want to wait as one person said, it's I don't want to get one of these noisy phones which if you google you will find a lot of pages stating this. All I did was typed "iPhone 7 makes noises" and a lot of sites came up, including The Verge, EnGadget, BusinessInsider, and 9to5Mac. i know it's not ALL iPhone 7's, of course, but it can be that I just happen to get one that does hiss and make noises. That's all I was asking. I'm not trying to downgrade the iPhone 7 because I think it's still a great phone model regardless the hissing and sounds on some I'm just hoping it's being addressed by Apple and perhaps will be fixed soon so no one has to purchase one unknowingly.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Oct 15, 2016 10:15 AM in response to DyreLogan
    Level 9 (59,694 points)
    iPhone
    Oct 15, 2016 10:15 AM in response to DyreLogan

    DyreLogan wrote:

     

    Well, they were two separate reviewers that have no affiliation with one another, are pretty popular reviewers, and both have come forth with this issue regarding the iPhone making noise. Both are die hard Apple fans and appear to have access to the latest Apple tech before it comes out.

    If they're implying they have access before things come out, that's a good sign that they are not trustworthy.

  • by Michael Black,

    Michael Black Michael Black Oct 15, 2016 11:10 AM in response to DyreLogan
    Level 7 (25,306 points)
    Oct 15, 2016 11:10 AM in response to DyreLogan

    I agree with Meg. If a reviewer is claiming they are getting products pre-formal release or directly from Apple, I would not beleive them. I've been using Apple products since the very early 1990's and worked at one time (for a decade) at a large university where the IT department was heavily into Apple hardware. I've never heard of Apple offering anyone products for review, and especially not before public release. They simply do not and never have done that.

     

    And again, if someone is claiming a problem with their particular unit or units is systemic, they need to provide some actually statistics that is true.  A reviewer buying their own units for review is just as likely to get a lemon as anyone else. So unless they can provide some numeric data of how wide spread the problem is or specifically tie it to a systemic manufacturing or design defect, I take their review with a large grain of salt.

     

    WIth the Samsung Note 7 there are now reports of just what the problem there seems to be. The battery envelop as specifically designed for that particular device has issues in the specific Note 7 enclosure that makes the battery envelope highly prone to puncture/rupture, shorting the battery out internally which causes, instantly, an extremely exothermic reaction.

     

    But some private reviewer, who makes their living driving subscribers to their channel or web site, with no actual data to support their claim of systemic issues or design or manufacturing flaws is not someone I consider terribly credible.  People on the internet don't flock to sites reporting everything is fine and as it should be. They do charge en mass to sites that claim problems, issues, corporate conspiracies, big business rip-offs and so forth.  So unless the reviewer has some real verifiable facts to back up their claims, I tend to dis-regard those making extreme claims, and the cynic in me tends to think they're simply generating controversy to drive profits at their site.

     

    You of course must make up your own mind and decide what information is of value to you. Personally, I'll just say I am one very pleased iPhone 7 owner and user, with no issues or problems with my own personal iPhone 7.

  • by DyreLogan,

    DyreLogan DyreLogan Oct 15, 2016 6:20 PM in response to Michael Black
    Level 1 (95 points)
    Apple Music
    Oct 15, 2016 6:20 PM in response to Michael Black

    Well they did offer up the evidence over microphone and of course you have multiple websites, credible ones to boot, reporting the claim and I have to trust my own ears on this particular issue. I don't know if they received a device early, but one of the reviewers seemed to have one before it came out and he unboxed and tested it out as a legitimate phone. That was one case. The other case was the other reviewer had 5 iPhone 7's to test (why so many, I don't know) so I don't think these reviewers are going out and buying a bunch of iPhone 7's for their health. He also reviews the MacBook Airs and showed off all the colors as well. Now unless this guy has unlimited cash lying around I think Apple is giving devices away to these reviewers for the sake of honest reviews.

     

    I Don't know if you two are familiar with how YouTube works but there are reviewers that receive products to test from companies and their compensation is they get to keep said product for that honest review people trust in. I understand what you're both saying but you're responding as if I read about these reviews instead of seen them with my own eyes. However, I tend to trust in what my own two eyes saw and these were real, honest to goodness iPhones. Whether they got them prelaunch (which I only saw one reviewer show and testify to as he unboxed and powered on and tested) I don't know. If it was a fake, then it was the best, most accurate fake on the market and I think I'd probably save a lot of money getting that one instead.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Oct 15, 2016 6:28 PM in response to DyreLogan
    Level 9 (59,694 points)
    iPhone
    Oct 15, 2016 6:28 PM in response to DyreLogan

    DyreLogan wrote:

     

    I Don't know if you two are familiar with how YouTube works but there are reviewers that receive products to test from companies and their compensation is they get to keep said product for that honest review people trust in.

    I understand exactly how YouTube works. It's not clear you do.  As long as you don't violate someone else's intellectual property rights or get downright obscene, you can post pretty much anything you want. Google doesn't vet things to make sure they're actually true.

  • by DyreLogan,

    DyreLogan DyreLogan Oct 15, 2016 7:11 PM in response to IdrisSeabright
    Level 1 (95 points)
    Apple Music
    Oct 15, 2016 7:11 PM in response to IdrisSeabright

    I do believe I mentioned that these two reviewers (I watch several) are extreme Apple fans, so I don't know what they would benefit from praising and bowing down to Apple products in most of their reviews then all of a sudden come up with their own false claims (the same claim as each other and many credible websites attest to) that these phones are defective and shouldn't be bought. Neither of these individuals are saying that at all. They are not demonizing Apple in the least. However, they will tell the public, who trusts in their two cents, everything about the phone or device they are reviewing, holding nothing back. I think I would trust a reviewer who points out the cons as well as the pros. If it were all pros and nothing bu put singing Apples infallible praises then I think I would ditch that reviewer posthaste. I had my heart set on the Note 7, but with just a few devices exploding, I have changed my mind. i love Apple, have loved them since Verizon finally got the Apple iPhone 4 and I bought that right away. I was so impressed, I bought the iPad, first gneration. I was further impressed and bought the iPhone 5. The ONLY reason I traded up to Android was because I was tired of charging my phone a couple times a day and as a courier, receiving calls all day, you don't want to have to keep charging your phone. So, I went with the Droid Maxx, which I had since I came out to Thailand. Right now I have the Note 4 and want to upgrade to the iPhone 7 Plus. I know all companies have their problems, but I do admit that Apple exceeds all others in functionality and quality. My question was never set out to demonize APPLe or the iPhone 7, but to ask valid questions about something that can be found all over the internet. I know it is a 50/50 chance of getting s defective phone and there are millions of happy iPhone 7 users, but there is that risk that I will not fall into the happy camp by receiving a defective product. I know defective products exist, they exist in everything out there, from pens to cars. I apologize if I led anyone to believe that I was demonizing Apple or anything, I was just asking an honest question as I research everything I desire to purchase, especially when I'll be shelling out so much money for that product.

  • by Michael Black,

    Michael Black Michael Black Oct 15, 2016 7:20 PM in response to DyreLogan
    Level 7 (25,306 points)
    Oct 15, 2016 7:20 PM in response to DyreLogan

    I am very familiar with how YouTube commercial channels work. And yes, I have seen many on there of many Apple products. Some companies do give products for review, even pre-release. Apple, however, has never done that to my knowledge.  And yes, some YouTube channels generate 6+ figure incomes for their owners so they indeed do have massive amounts of capital to invest in pursuing their YouTube channel content.  Spending tens of thousand on products to review could indeed be a reasonable investment for such channel owners, given the return they may generate.

     

    Again though, regardless of how they came by their products or whatever they post, it's an N of one or at best a very small relative few unless they can show compelling evidence that it is more widespread then their test devices and is actually evidence of a systemic and common problem.

     

    Any reviewer of any product, and regardless of personal credibility, posting a review of a problem is nothing more than a single complainer if they cannot show any serious evidence of a more common problem.  I can find at least one negative review of every cell phone, let alone smart phone, ever produced.  Without evidence it's a systematic issue, its just one more person complaining about their device.

     

    You seem compelled by these YouTube reviewers, so go ahead and base your decisions off them. It's your choice to do so.  Everyone is free to decide as they wish, based on what they wish.

     

    I never thought you were anti-Apple per se. But I for one don't believe much of what I see on YouTube either. YouTube is about generating income for youtube posters and channel owners, not about providing consumer product services.  Regular posters on YouTube are there because of the income they get from the effort, not about providing consumer services for sound purchasing choices. Just my take, but I've seen no compelling evidence to the contrary.

  • by LACAllen,Solvedanswer

    LACAllen LACAllen Oct 15, 2016 10:20 PM in response to DyreLogan
    Level 5 (5,566 points)
    iCloud
    Oct 15, 2016 10:20 PM in response to DyreLogan

    You must not know much about how this community works if you expected there to be feedback on your question.

     

    This is not YouTube. Or any other opinion-based discussion site.

     

    This is a place for users to ask technical, answerable questions. You agreed to a number of terms and conditions to be here. They clearly spell out what is allowed and what isn't.

     

    Rants, speculation and polls are specifically noted as off topic.

     

    Looking to have someone here debate or validate a YouTube "review" would not fit into the mandate of the community, IMO.

  • by DyreLogan,

    DyreLogan DyreLogan Oct 15, 2016 10:20 PM in response to LACAllen
    Level 1 (95 points)
    Apple Music
    Oct 15, 2016 10:20 PM in response to LACAllen

    I'll be happy to get help elsewhere. Forgive me for stepping on anyone shoes. I'll just say your response answered my question, go to another forum, and everyone will be happy. Agreed?

  • by LACAllen,

    LACAllen LACAllen Oct 15, 2016 10:25 PM in response to DyreLogan
    Level 5 (5,566 points)
    iCloud
    Oct 15, 2016 10:25 PM in response to DyreLogan

    No forgiveness needed my friend. I assumed positive intent.

     

    You didn't seem clear on the function of this community.

  • by Michael Black,

    Michael Black Michael Black Oct 16, 2016 6:10 AM in response to DyreLogan
    Level 7 (25,306 points)
    Oct 16, 2016 6:10 AM in response to DyreLogan

    DyreLogan wrote:

     

    I'll be happy to get help elsewhere. Forgive me for stepping on anyone shoes. I'll just say your response answered my question, go to another forum, and everyone will be happy. Agreed?

    I don't feel you stepped on anyone's shoes.  You asked for opinions about potential issues with iPhone 7's and presented the reasons why you had those concerns.  I at least have not experienced those issues, and said so, and disagreed with the basis and source for your conclusions.  But I wasn't offended and I did not mean to offend.  I just don't agree with your sources as a basis for not buying an iPhone 7 if someone wants one, nor as presenting evidence of an actual design flaw with the iPhone 7.