rabi23
Level 1 (4 points)
iPhone

Q: iPhone won't sync with iTunes after iOS 10 .0.2update

iPhone won't sync with iTunes after iOS 10 .0.2update                

I updated my iPhone 6 with the newest iOS 10 software. When I plug my phone into my macbook it says "iTunes could not connect to the iPhone “rabi3 iPhone” because an invalid response was received from the device. I have updated my macbook and iTunes, restarted all devices, tried different usb ports etc. Is anyone else having this problem?

Posted on Oct 14, 2016 6:35 AM

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rabi23

Q: iPhone won't sync with iTunes after iOS 10 .0.2update

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  • by gdgmacguy,

    gdgmacguy gdgmacguy Oct 14, 2016 6:38 AM in response to rabi23
    Level 7 (21,239 points)
    iPhone
    Oct 14, 2016 6:38 AM in response to rabi23

    Other people are having this problem--this is apparent if you search this forum.  The overwhelming majority of the issues are due to running an non-current version of iTunes.  Are you running iTunes 12.5.1?  Which version are you running?  What version of Mac OS are you running on your computer?

     

    Best,

    GDG