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Q: After installing two factor authentication my I tunes were reconfigured and many songs that I had before were no longer available. ... After installing two factor authentication my I tunes were reconfigured and many songs that I had before were no longer available. Also the usual menu to shuffle songs instead of playing one at a time were unavailable. more
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Oct 15, 2016 9:16 AM in response to dimibobby sterling r,Greetings dimibob,
Thank you for using Apple Support Communities. It seems like you want to restore the iPhone to factory settings. I would recommend you read this article, it explains how you can do that through iTunes.
Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Take care.
