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Helpful answers
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Oct 14, 2016 12:24 PM in response to TarnAlistairby gdgmacguy,Basics from the manual are restart, reset, restore from backup, restore as new. Go thru each step, in order until the problem is solved.
Best,
GDG
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Oct 16, 2016 6:59 AM in response to gdgmacguyby TarnAlistair,Thaanks for the reply, tried the solution, no change! What I really need is to go back to the previous version of IOS (9.?.?). Spoken to several Iphone users who are all put out by the changes. 2nd alert for calendar events has also gone. It's a disaster. Is it possible for the likes of me to go back to a previous s/w level?
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Oct 16, 2016 7:03 AM in response to TarnAlistairby FelipeV,Downgrading is not supported and never has been. And even if you could, that is no guarantee that it will solve your problem.
You either have a hardware problem with the battery or you have corrupted software and the only way to solve that is to restore as NEW (and NOT from a backup) and then re download fresh copies of your apps and synch your digital content.