marianus oktavianus
Level 1 (4 points)
iPad

Q: my apple id was locked because i forgot security question. So i can't buy some application from my iPad pro. i tried to reset it with iforgot.apple.com but cannot reset security question. it written: we don't have sufficient information to reset your

my apple id was locked because i forgot security question. i can't buy some application with my iPad pro. i tried to reset it with 'iforgot. apple.com. but didn't work. it written 'we don't have sufficient information to reset your security questions. Any idea? Please help me

iPad Pro, iOS 10

Posted on Oct 14, 2016 11:58 AM

by Niel,Apple recommended
Niel Niel
Level 10 (314,466 points)
Mac OS X
A:

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.


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Posted on Oct 14, 2016 12:01 PM

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