rcfielding2
Level 1 (7 points)
Servers Enterprise

Q: Ipad is acting up

Since the last update to IOS10, my Ipad is not working right. I can't watch most videos; I can't go from one link to another. Is anyone else having this problem and can it be fixed?

iPad, iOS 9.3

Posted on Oct 14, 2016 1:15 PM

by Carolyn Samit,Apple recommended
Carolyn Samit Carolyn Samit
Level 10 (124,473 points)
Apple Music
A:

Have you tried a restart yet?

 

  1. Press and hold the Sleep/Wake button until the red slider appears.
  2. Drag the slider to turn your device completely off.
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

Posted on Oct 14, 2016 1:18 PM

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rcfielding2

Q: Ipad is acting up

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  • Helpful answers

  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Oct 14, 2016 1:18 PM in response to rcfielding2
    Level 10 (124,473 points)
    Apple Music
    Oct 14, 2016 1:18 PM in response to rcfielding2

    Have you tried a restart yet?

     

    1. Press and hold the Sleep/Wake button until the red slider appears.
    2. Drag the slider to turn your device completely off.
    3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.