Jacques Nicolet

Q: My computer crashes (freezes) often after installing Sierra

My computer crashes (freezes) often after installation Sierra, when I use Safari

null, macOS Sierra (10.12)

Posted on Oct 14, 2016 3:32 PM

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Q: My computer crashes (freezes) often after installing Sierra

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  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Oct 14, 2016 3:34 PM in response to Jacques Nicolet
    Level 10 (124,346 points)
    Apple Music
    Oct 14, 2016 3:34 PM in response to Jacques Nicolet

    Hi,

     

    Might be a Safari extension or third party plug-in installed that's not compatible with Safari.

     

    Follow the troubleshooting instructions here >  Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

  • by Eric Root,

    Eric Root Eric Root Oct 15, 2016 11:32 AM in response to Jacques Nicolet
    Level 9 (74,022 points)
    iTunes
    Oct 15, 2016 11:32 AM in response to Jacques Nicolet

    Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library./Caches/com.apple.Safari/Cache.db and move it to the trash.

     

    Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

     

    Safari Corruption       See post by Linc Davis