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ipod charges but doesn't sync

2291 Views 9 Replies Latest reply: Dec 27, 2006 7:57 AM by Mitch 751 RSS
kimmb Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 13, 2006 8:51 PM
i've been using my 10Go ipod with my powerbook G4 for 3 years and a half now. i've never had any trouble with it until tonight. the problem is i can't sync my music on it.

the ipod is connected and actually charging (meaning the wire isn't the issue), but it doesn't appear in iTunes nor on my desktop and when i use iSync i get an error message saying it's impossible to sync because the ipod isn't available.

i was using iTunes 6.something and i thought it might be the issue, so i downloaded iTunes 7.0.2, i restarted my computer, and the ipod still doesn't appear on the desktop or itunes, and i still get the error message using iSync.

i'm kinda scared of reseting my ipod... scared that it might never sync again and i might end up with an empty ipod forever.

do anybody know what i should do/try?

thanks in advance
powerbook g4, Mac OS X (10.3.9)
  • Mitch 751 Level 6 Level 6 (11,500 points)
    Currently Being Moderated
    Dec 13, 2006 8:58 PM (in response to kimmb)
    Do you have isight? If do, please disconnect it, see if it solves
    Power G5,Fujis7021, Nano iPod, Mini iPods, iPod Photo and iPod HiFi, Mac OS X (10.4.8), I am just a user like you who enjoy helping others.
  • Mitch 751 Level 6 Level 6 (11,500 points)
    Currently Being Moderated
    Dec 14, 2006 3:03 PM (in response to kimmb)
    put your ipod into disk mode, open the disk utility

    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”

    Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore
    Power G5,Fujis7021, Nano iPod, Mini iPods, iPod Photo and iPod HiFi, Mac OS X (10.4.8), I am just a user like you who enjoy helping others.
  • Mitch 751 Level 6 Level 6 (11,500 points)
    Currently Being Moderated
    Dec 15, 2006 9:26 PM (in response to kimmb)
    seems that there is a problem on the hard drive of your iPod, it does not manage to solve it by doing a Restore or a format on a Mac computer. In my past experience, I do not worry about it too much, as I know that I can solve by doing a format but on a different kind of computer i.e. PC. In case you cant find a PC with a firewire port, but your iPod into disk mode, open the disk utility, but this time instead of choose volume formats as "MAC OS", change it to "MS DOS File", once it complete, re do the Restore on "iTunes 7"
    Power G5,Fujis7021, Nano iPod, Mini iPods, iPod Photo and iPod HiFi, Mac OS X (10.4.8), I am just a user like you who enjoy helping others.
  • Mitch 751 Level 6 Level 6 (11,500 points)
    Currently Being Moderated
    Dec 19, 2006 5:43 PM (in response to kimmb)
    worth a try
    Power G5,Fujis7021, Nano iPod, Mini iPods, iPod Photo and iPod HiFi, Mac OS X (10.4.8), I am just a user like you who enjoy helping others.
  • Mitch 751 Level 6 Level 6 (11,500 points)
    Currently Being Moderated
    Dec 27, 2006 7:57 AM (in response to kimmb)
    well done, Kim

    Happy holidays
    Power G5,Fujis7021, Nano iPod, Mini iPods, iPod Photo and iPod HiFi, Mac OS X (10.4.8), I am just a user like you who enjoy helping others.

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