subzero1754

Q: When exactly do they take the money of the online order?

When exactly they take the money from the bank account? is it when I place the order? or when they start shipping? or at delivery time?

and how can I contact them directly to specify this point? because of my local country policy of online shopping.

Thanks in advance.

iPhone 7 Plus

Posted on Oct 14, 2016 9:03 PM

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Q: When exactly do they take the money of the online order?

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  • Helpful answers

  • by Stuart423,

    Stuart423 Stuart423 Oct 14, 2016 9:05 PM in response to subzero1754
    Level 2 (459 points)
    Notebooks
    Oct 14, 2016 9:05 PM in response to subzero1754

    When you create an online order from Apple, the credit or debit transaction takes place at the time of purchase for American purchases.

  • by babowa,

    babowa babowa Oct 14, 2016 9:54 PM in response to subzero1754
    Level 7 (32,347 points)
    iPad
    Oct 14, 2016 9:54 PM in response to subzero1754

    Usually at time of order since they ship to have the product arrive within a day or two. An exception: if you pre-order a product or place an order for a custom configured Mac and it may take 1, 2 or more weeks, Apple will usually actually charge your credit card when they ship it.

  • by subzero1754,

    subzero1754 subzero1754 Oct 14, 2016 10:59 PM in response to Stuart423
    Level 1 (12 points)
    Oct 14, 2016 10:59 PM in response to Stuart423

    Instead of a general question; here is the actual case:

    My credit card limit now is about 1100 $, and due to my country bank policy, this limit will change to be 100 $ effective from 17-October-2016. I want to place an order today for iphone7 plus 256GB sim-free Black and it will cost about 970 $ and it said 3-4 weeks delivery time.

    So If I make the order today, will they take the money today or when they ship it (after the 100 $ limits applies)?

  • by subzero1754,

    subzero1754 subzero1754 Oct 14, 2016 11:00 PM in response to babowa
    Level 1 (12 points)
    Oct 14, 2016 11:00 PM in response to babowa

    Instead of a general question; here is the actual case:

    My credit card limit now is about 1100 $, and due to my country bank policy, this limit will change to be 100 $ effective from 17-October-2016. I want to place an order today for iphone7 plus 256GB sim-free Black and it will cost about 970 $ and it said 3-4 weeks delivery time.

    So If I make the order today, will they take the money today or when they ship it (after the 100 $ limits applies)?

  • by Stuart423,

    Stuart423 Stuart423 Oct 14, 2016 11:01 PM in response to subzero1754
    Level 2 (459 points)
    Notebooks
    Oct 14, 2016 11:01 PM in response to subzero1754

    When you place the order, the card will be charged.

  • by babowa,

    babowa babowa Oct 14, 2016 11:10 PM in response to subzero1754
    Level 7 (32,347 points)
    iPad
    Oct 14, 2016 11:10 PM in response to subzero1754

    As we are all other users here, I suggest you contact the online Apple store and ask them as my personal experience has been that they do not actually charge the card until the item is shipped. This happened when I ordered an iPad Pro as a pre-order and shipment was to take place about 10 days later. So, maybe the other user's experience has been different; but, in any case, as we are not Apple employees,  we are not able to give you a definitive answer regarding Apple's policies.

  • by deggie,

    deggie deggie Oct 15, 2016 5:01 AM in response to subzero1754
    Level 9 (54,806 points)
    iPhone
    Oct 15, 2016 5:01 AM in response to subzero1754

    In the US they cannot charge your card until they actually begin the process of shipping your order. If they have one available for shipping they will first put a $1 test charge on it (which will later be removed) and then will charge it when it is set to be picked up by the shipper.

  • by Stuart423,

    Stuart423 Stuart423 Oct 15, 2016 8:58 AM in response to deggie
    Level 2 (459 points)
    Notebooks
    Oct 15, 2016 8:58 AM in response to deggie

    Actually, Apple (iTunes Store, App Store, Apple Online Store, Apple Repair, etc ) take the money when the transaction is initiated. When the consumer presents the card for payment, the full amount of the transaction is charged to the card with one exception: if Apple is sending a replacement device under the Apple Care + agreement, Apple will simply place a hold on the CREDIT card or do a full withdrawal on a DEBIT card that will be refunded once the damaged device is returned to Apple.

  • by babowa,

    babowa babowa Oct 15, 2016 9:26 AM in response to Stuart423
    Level 7 (32,347 points)
    iPad
    Oct 15, 2016 9:26 AM in response to Stuart423

    Actually, this is what it says on the Apple store website (excerpt):

     

    If you are shipping an item, your card will only be charged after the item has shipped. For pickup items, you will be billed before your item is ready for pick up. If your order contains multiple items, you may see multiple charges on your credit or debit card statement.

     

    from here:

     

    http://www.apple.com/shop/help/payments