LinV99
Level 1 (8 points)

Q: ipad

i have an iPad air.  i have always synced my iPad to my mac.  for the past several months i have been unable to sync my iPad and mac together. i tunes is telling me the mac is not authorized to the iPad.  i have authorized, de-authorized and reauthorized my mac countless times.  my mac will tell me its already been authorized every time i do this yet i tunes will not sync my iPad due to the same message that the mac is not authorized. has anyone else ever experienced this issue?

Posted on Oct 15, 2016 9:43 AM

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LinV99

Q: ipad

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  • by Briansyddall,

    Briansyddall Briansyddall Oct 15, 2016 11:34 AM in response to LinV99
    Level 6 (9,330 points)
    Apple Watch
    Oct 15, 2016 11:34 AM in response to LinV99

    Hi

    You can do almost everything over your WiFi  with iCloud

    When you charge your iPhone /iPad is should automatically be backed up to iCloud .

    Go to settings on iPad -iCloud backup now .

    We have 3 iPhones & 4 iPads haven't used our PC for over 2 years  everything

    Done over WiFi backups & software updates .

    Go to settings- about - general - software update do update over your WiFi .

    Cheers

    Brian

  • by LinV99,

    LinV99 LinV99 Oct 15, 2016 11:46 AM in response to Briansyddall
    Level 1 (8 points)
    Oct 15, 2016 11:46 AM in response to Briansyddall

    Hi Brian,

     

    Thanks for trying to help. I have also done that, however I still get the iTunes response that it can't sync my iPad over wifi either. i tunes will tell me either i don't have an account or my iPad or mac is not synced with iTunes. I had it automatically syncing with my iPad when plugged in overnight and it would not sync either.  The crazy thing is i can sync my phone with iTunes over wifi or my mac without issue. This is an issue with my iPad and my mac and iTunes.  I can backup my iPad on iTunes, I just can't sync. all is good between my mac, iPhone and iTunes.  it is strictly an iPad issue. This is also not my first iPad.  I had one of the original iPads, this is my second iPad so i am familiar with the upgrades and things it can do.  i just can't figure out why this is happening and neither can my husband, who mind you in very computer literate. 

  • by Diana.McCall,

    Diana.McCall Diana.McCall Oct 15, 2016 12:49 PM in response to LinV99
    Level 5 (4,802 points)
    Apple TV
    Oct 15, 2016 12:49 PM in response to LinV99

    Hi. You may need to update the iTunes program, provided your OS X version can handle the latest iTunes version.

  • by LinV99,

    LinV99 LinV99 Oct 15, 2016 6:12 PM in response to Diana.McCall
    Level 1 (8 points)
    Oct 15, 2016 6:12 PM in response to Diana.McCall

    Mac is fairly new and everything has been updated with all the current operating systems.

     

    I believe the problem is connected somehow with iCloud. I just can't find how to resolve the issue.