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Helpful answers
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Oct 15, 2016 2:57 PM in response to Listonby sberman,★HelpfulYour storage is very likely too full.
Check Settings > General > Storage & iCloud Usage > Manage Storage (under Storage) and be certain you have absolutely no less (hopefully much more) than 10% of your iPhone's total storage free.
You may also benefit from resetting the iPhone. Hold the on/off and home buttons together for about 10 seconds until the Apple logo appears.
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Oct 15, 2016 2:58 PM in response to sbermanby Liston,Thank you for your reply. I have reset the phone and I have 48% of storage space left.
MIchael