Q: Sorry I Upgraded to Sierra.

Unfortunately I do not have time machine backup to do this.  I never had a problem with Mac or Apple product before this therefore I became lazy to problems like this.  Only solution wait for some updates to Sierra and hope something changes or just wait it out a little longer and if nothing changes just sell the I-Mac and forget about Apple desktops in the future.

I did try that also with an Apple senior advisor on the line for the fourth time and still did

not help.  In fact now Safari and photos keeps freezing and crashing so I am now using

Google Chrome as my browser.  I am also in the process of switching my photos to the

Google Photos library as I no longer trust I-Photos.   And still no word from any of the

four advisors I contacted from Apple as to what the problem is for the last 3 days.

Every one of these actions were tried with three different senior advisors while on the phone and none worked.

They captured an screen image of them and also had the problems downloaded to a file and it was

supposedly sent to the Apple engineering department but I have heard nothing from them. 

This is what happens when you try to take a I-Mac which is is a desktop device and try to intergrate it

with their mobile devices (Iphone and ipad).  I just want them to send me a disc of the the Yosemite

operating system so I can re-download and to go back to Yosemite.

Also when I go to the webpage that is suppose to have my two case numbers nothing is coming up.

I guess they decided to forget about them.