jcmueller376
Level 1 (5 points)
iPhone

Q: How do i turn off visual Voicemail?

I do not like visual voice mail.  It's cluttering up my phone.

iPhone 6s, iOS 10.0.2

Posted on Oct 15, 2016 1:59 PM

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jcmueller376

Q: How do i turn off visual Voicemail?

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  • Helpful answers

  • by LACAllen,Helpful

    LACAllen LACAllen Oct 15, 2016 2:45 PM in response to jcmueller376
    Level 5 (5,566 points)
    iCloud
    Oct 15, 2016 2:45 PM in response to jcmueller376

    Have your carrier disable voicemail.

  • by jcmueller376,

    jcmueller376 jcmueller376 Oct 15, 2016 2:46 PM in response to LACAllen
    Level 1 (5 points)
    iPhone
    Oct 15, 2016 2:46 PM in response to LACAllen

    according to the Verizon site, they can't turn it off.  they claim it's from Apple.....  so, 2 hours into this quest, and i am getting nowhere.

  • by afrancob1,Helpful

    afrancob1 afrancob1 Oct 17, 2016 11:42 AM in response to LACAllen
    Level 1 (9 points)
    iPhone
    Oct 17, 2016 11:42 AM in response to LACAllen

    As with jcmueller376, I can't get this shut off.  The delay in transcription is absolutely UNACCEPTABLE - especially when it's something I don't care about or am interested in. I do not want this on my phone - how do we get this resolved?

  • by LACAllen,

    LACAllen LACAllen Oct 15, 2016 6:20 PM in response to afrancob1
    Level 5 (5,566 points)
    iCloud
    Oct 15, 2016 6:20 PM in response to afrancob1

    It isn't by yelling at us.

     

    This is a volunteer run community.  Apple DOES NOT offer technical support here.

     

    It has been resolved here in other threads that carriers can indeed turn off voicemail as a solution to this issue.

     

    Otherwise, call Apple Support or give feedback here.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Oct 15, 2016 6:23 PM in response to afrancob1
    Level 9 (59,694 points)
    iPhone
    Oct 15, 2016 6:23 PM in response to afrancob1

    afrancob1 wrote:

     

    As with jcmueller376, I can't get this shut off.  The delay in transcription is absolutely UNACCEPTABLE - especially when it's something I don't care about or am interested in. I do not want this on my phone - how do we get this resolved?

    If your carrier won't turn it off, you'll have to live with it. Nothing says you have to use it, though. Most carriers will still allow you to call into the voicemail system and listen the old fashioned way.

  • by jcmueller376,

    jcmueller376 jcmueller376 Oct 17, 2016 11:44 AM in response to IdrisSeabright
    Level 1 (5 points)
    iPhone
    Oct 17, 2016 11:44 AM in response to IdrisSeabright

    Hi, I started this discussion.  I just finished a 'chat' with apple support.  apparently there is no way to turn it off within the apple software.  Verizon does not give me an option to turn it off at My Verizon, so it appears that i have to live with it....

    next phone may be an Android.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 17, 2016 11:54 AM in response to jcmueller376
    Level 8 (38,298 points)
    Mac OS X
    Oct 17, 2016 11:54 AM in response to jcmueller376

    You should always get the best product for your needs.

  • by afrancob1,

    afrancob1 afrancob1 Oct 17, 2016 4:09 PM in response to IdrisSeabright
    Level 1 (9 points)
    iPhone
    Oct 17, 2016 4:09 PM in response to IdrisSeabright

    Unfortunately, choice is not an option here.  Unless you've experienced it yourself, you wouldn't necessarily know that when your voicemail message gets lost in "transcription", the voicemail message itself is not available.  I won't bore you with the details, but it took 47.5 hours to receive a voicemail that was stuck in "transcription" - no audio available & no message.  Really? We're talking about a very basic phone service. Apple messed up with this one.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Oct 18, 2016 6:10 AM in response to afrancob1
    Level 9 (59,694 points)
    iPhone
    Oct 18, 2016 6:10 AM in response to afrancob1

    afrancob1 wrote:

     

    Unfortunately, choice is not an option here.  Unless you've experienced it yourself, you wouldn't necessarily know that when your voicemail message gets lost in "transcription", the voicemail message itself is not available.  I won't bore you with the details, but it took 47.5 hours to receive a voicemail that was stuck in "transcription" - no audio available & no message.  Really? We're talking about a very basic phone service. Apple messed up with this one.

    Have you tried accessing your voice mail by calling into your voicemail by dialing *86?