CharlesGrubb38
Level 1
(8 points)
iTunes
Q: I need help to find out this answer fast as possible
How to fix when it says " Your purchase couldnt be completed" I was trying to buy something in a game and I says I have to do that first. So can someone help me and tell me how to fix that And I have money on my card.
iPhone 6s, iOS 10.0.2
by King_Penguin,Apple recommended
King_Penguin
Level 10
(135,625 points)
iTunes
If you are also getting a message to contact iTunes Support then that is what you have to do (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag (the country where you are, and which is therefore the country on your account)
- click on Contact Support towards the top right
- click on Get Help under 'Talk To Us'
Or use this form : https://www.apple.com/emea/support/itunes/contact.html
