EtreCheck version: 3.0.6 (315)
Report generated 2016-10-17 13:24:30
Download EtreCheck from https://etrecheck.com
Runtime 2:04
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Description:
iMac hangs up after logging out.
Hardware Information: ⓘ
iMac (27-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4-core
24 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
Empty
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
iMac 2048 x 1152
System Software: ⓘ
macOS Sierra 10.12 (16A323) - Time since boot: about one day
Disk Information: ⓘ
APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh 27 HD (disk0s2) / [Startup]: 999.35 GB (889.80 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Seagate BUP Slim BK
Logitech USB Receiver
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (12.10f21 - SDK 10.6 - 2016-10-17) [Support]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources
[loaded] com.symantec.kext.filesecurity (2.10 - SDK 10.6 - 2016-09-15) [Support]
/Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources
[not loaded] com.symantec.kext.fw (5.7 - SDK 10.6 - 2016-09-15) [Support]
/Library/Extensions
[not loaded] com.pgp.iokit.PGPdiskDriver (9.10.0.500 - 2016-10-14) [Support]
[not loaded] com.pgp.kext.PGPnke (9.10.0.500 - 2016-10-14) [Support]
[loaded] com.symantec.kext.internetSecurity (5.7.1 - SDK 10.11 - 2016-10-14) [Support]
[loaded] com.symantec.kext.ips (3.10.5 - SDK 10.11 - 2016-10-14) [Support]
[loaded] com.symantec.kext.pf (5.10.1 - SDK 10.11 - 2016-10-14) [Support]
/System/Library/Extensions
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0 - 2016-10-14) [Support]
[not loaded] com.pgp.iokit.PGPwdeFilter (9.10.0.500 - 2016-10-14) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 (26913) - SDK 10.4 - 2016-10-14) [Support]
/System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
[not loaded] com.kensington.mouseworks.driver.ADBID32Mouse (3.0 - 2014-02-08) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0 - 2014-02-08) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4Mouse (3.0 - 2014-02-08) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0 - 2014-02-08) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0 - 2014-02-08) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0 - 2014-02-08) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0 - 2014-02-08) [Support]
[not loaded] com.kensington.mouseworks.driver.USBMouseX1 (3.0 - 2014-02-08) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouse (3.0 - 2014-02-08) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouseX1 (3.0 - 2014-02-08) [Support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0 - 2014-02-08) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26913) - SDK 10.4 - 2014-09-12) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26913) - SDK 10.5 - 2014-09-12) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 (26913) - SDK 10.4 - 2014-09-12) [Support]
/Tom's Software updates-loaded/LCC Installer.app
[not loaded] com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.8 - 2015-09-18) [Support]
[not loaded] com.Logitech.Unifying.HID Driver (1.3.1 - SDK 10.8 - 2015-09-18) [Support]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 170 Apple tasks
[running] 93 Apple tasks
System Launch Daemons: ⓘ
[running] com.seagate.TBDecorator.plist (2013-10-11) [Support]
[not loaded] 39 Apple tasks
[loaded] 160 Apple tasks
[running] 105 Apple tasks
Launch Agents: ⓘ
[running] com.Logitech.Control Center.Daemon.plist (2015-09-18) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2013-11-04) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-13) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2015-08-30) [Support]
[failed] com.symantec.errorreporter-periodicagent.plist (2016-09-15) [Support]
[loaded] com.symantec.nis.application.plist (2013-09-18) [Support]
[running] com.symantec.uiagent.application.plist (2016-08-18) [Support]
[not loaded] net.culater.SIMBL.Agent.plist (2010-04-26) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]
[loaded] com.adobe.fpsaud.plist (2016-08-29) [Support]
[loaded] com.apple.installer.osmessagetracing.plist (2016-09-13)
[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-08-30) [Support]
[running] com.symantec.deepsight-extractor.plist (2013-01-24) [Support]
[failed] com.symantec.errorreporter-periodic.plist (2016-09-15) [Support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist (2016-08-17) [Support]
[loaded] com.symantec.liveupdate.daemon.plist (2016-08-17) [Support]
[not loaded] com.symantec.nav.migrateqtf.plist (2013-09-25) [Support]
[running] com.symantec.nfm.wps.plist (2016-09-13) [Support]
[running] com.symantec.sharedsettings.plist (2015-08-13) [Support]
[running] com.symantec.symdaemon.plist (2014-09-17) [Support]
User Login Items: ⓘ
System Events Application (/System/Library/CoreServices/System Events.app)
Internet Plug-ins: ⓘ
OfficeLiveBrowserPlugin: 12.3.5 (2013-03-27) [Support]
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-10-09) [Support]
AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-08) [Support]
FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
Silverlight: 5.1.20913.0 - SDK 10.6 (2014-01-21) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-14) Outdated! Update
iPhotoPhotocast: 6.0 (2013-03-27)
SharePointBrowserPlugin: 14.6.9 - SDK 10.6 (2016-10-13) [Support]
AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-08) [Support]
CANONiMAGEGATEWAYDL: 3.1.0.2 (2013-03-27) [Support]
GarminGpsControl: 4.0.3.0 Release - SDK 10.6 (2013-04-14) [Support]
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-25) Check version
Safari Extensions: ⓘ
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-20)
DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2016-10-04)
ClickToFlash - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2016-02-04)
Awesome Screenshot - Diigo - http://www.diigo.com/ (2015-09-14)
Bing Highlights - Microsoft - http://go.microsoft.com/fwlink/?LinkId=198222 (2011-10-13)
Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (2016-01-29)
3rd Party Preference Panes: ⓘ
Flash Player (2016-08-29) [Support]
Flip4Mac WMV (2013-03-29) [Support]
Java (2016-07-25) [Support]
Logitech Control Center (2016-05-25) [Support]
Norton\nQuickMenu (2016-09-15) [Support]
Paragon NTFS for Mac ® OS X (2014-09-12) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh 27 HD: Disk size: 999.35 GB Disk used: 109.55 GB
Destinations:
Daily Backup [Local]
Total size: 499.62 GB
Total number of backups: 122
Oldest backup: 9/13/14, 11:07
Last backup: 10/17/16, 12:12
Size of backup disk: Adequate
Backup size 499.62 GB > (Disk used 109.55 GB X 3)
Freeagent 320 iMac Bkup [Local]
Total size: 320.07 GB
Total number of backups: 15
Oldest backup: 5/21/14, 06:43
Last backup: 8/29/16, 10:34
Size of backup disk: Too small
Backup size 320.07 GB < (Disk used 109.55 GB X 3)
Backup HD #2 [Local]
Total size: 500.10 GB
Total number of backups: 96
Oldest backup: 3/29/15, 13:17
Last backup: 10/17/16, 13:07
Size of backup disk: Adequate
Backup size 500.10 GB > (Disk used 109.55 GB X 3)
Top Processes by CPU: ⓘ
3% kernel_task
2% WindowServer
2% fontd
0% com.apple.AmbientDisplayAgent
0% SymDaemon
Top Processes by Memory: ⓘ
1.42 GB softwareupdated
1.37 GB kernel_task
664 MB mdworker(22)
565 MB SymDaemon
442 MB com.apple.WebKit.WebContent(3)
Virtual Memory Information: ⓘ
15.00 GB Free RAM
9.37 GB Used RAM (5.29 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Oct 17, 2016, 12:59:04 PM ~/Library/Logs/DiagnosticReports/SIMBL Agent_2016-10-17-125904_[redacted].crash
/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent
Oct 17, 2016, 11:34:09 AM ~/Library/Logs/DiagnosticReports/soagent_2016-10-17-113409_[redacted].crash
/System/Library/PrivateFrameworks/MessagesKit.framework/Versions/A/Resources/so agent.app/Contents/MacOS/soagent
Oct 17, 2016, 11:34:09 AM ~/Library/Logs/DiagnosticReports/photoanalysisd_2016-10-17-113409_[redacted].cr ash
/System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/ph otoanalysisd
Oct 17, 2016, 11:34:09 AM ~/Library/Logs/DiagnosticReports/media-indexer_2016-10-17-113409_[redacted].cra sh
/System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/XPCSer vices/media-indexer.xpc/Contents/MacOS/media-indexer
Oct 17, 2016, 11:33:49 AM ~/Library/Logs/DiagnosticReports/SIMBL Agent_2016-10-17-113349_[redacted].crash
Oct 16, 2016, 04:17:45 PM ~/Library/Logs/DiagnosticReports/SIMBL Agent_2016-10-16-161745_[redacted].crash
Oct 16, 2016, 12:58:23 PM ~/Library/Logs/DiagnosticReports/PGP Engine_2016-10-16-125823_[redacted].crash
com.pgp.engine - /Volumes/VOLUME/Library/Application Support/PGP/PGP Engine.app/Contents/MacOS/PGP Engine
Oct 16, 2016, 12:56:30 PM ~/Library/Logs/DiagnosticReports/PGP Engine_2016-10-16-125630_[redacted].crash
Oct 16, 2016, 12:53:50 PM ~/Library/Logs/DiagnosticReports/PGP Engine_2016-10-16-125350_[redacted].crash
Oct 16, 2016, 12:14:31 PM ~/Library/Logs/DiagnosticReports/EtreCheck_2016-10-16-121431_[redacted].crash
com.etresoft.EtreCheck - /Volumes/VOLUME/*/EtreCheck.app/Contents/MacOS/EtreCheck
Oct 16, 2016, 12:09:39 PM /Library/Logs/DiagnosticReports/SymDaemon_2016-10-16-120939_[redacted].cpu_reso urce.diag [Details]
/Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon
Oct 16, 2016, 11:18:38 AM ~/Library/Logs/DiagnosticReports/SIMBL Agent_2016-10-16-111838_[redacted].crash
Oct 16, 2016, 11:09:22 AM Self test - passed
Oct 15, 2016, 04:12:38 PM ~/Library/Logs/DiagnosticReports/SIMBL Agent_2016-10-15-161238_[redacted].crash
Oct 15, 2016, 04:11:15 PM /Library/Logs/DiagnosticReports/SymDaemon_2016-10-15-161115_[redacted].crash
Oct 14, 2016, 04:41:53 PM ~/Library/Logs/DiagnosticReports/SIMBL Agent_2016-10-14-164153_[redacted].crash
Oct 5, 2016, 11:32:56 AM /Library/Logs/DiagnosticReports/Kernel_2016-10-05-113256_[redacted].panic [Details]